Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 4646 W Stone Dr in Kingsport offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.5
272 reviews
5 stars
185
4 stars
54
3 stars
19
2 stars4
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Jay and Jeff going above and beyond.
Product Availability
Customers frequently noted that the store usually has the parts they need in stock, contributing to a positive shopping experience.
Pricing Concerns
Some reviews mentioned higher prices compared to competitors, with a few customers expressing dissatisfaction with pricing discrepancies.
Mixed Experiences
While many reviews were positive, there were isolated incidents of poor service or unhelpful staff, indicating variability in customer experiences.
Warranty Issues
A few customers expressed frustration regarding warranty claims and the lack of support when issues arose.
- LHLiliana Gomez hidalgoNov 3, 20255.0Muy buena atención
- MPMatt PuckettOct 20, 20255.0I liked the assistance and knowledge. Helped me find the right transmission fluid and get the battery booster I was looking for.
- KDKimberly DavisOct 17, 20255.0Connor at the West stone Dr Kingsport location was helpful and friendly, very patient. Made suggestions to help get the parts to fix my car .. he's a great asset to advance
- GBGemma BskiJun 9, 20255.0Had what we were in need of.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is the Advance Auto Parts store located in Kingsport?
The store is located at 4646 W Stone Dr, Kingsport, TN 37660, USA.
What are the operating hours of Advance Auto Parts in Kingsport?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer battery installation services?
Yes, Advance Auto Parts provides free battery installation with purchase and also offers free battery testing and recycling.
Can Advance Auto Parts check or charge my car battery?
They can test the health of your battery but do not offer charging services. Replacement batteries are sold and installed for free with purchase.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, the store recycles used motor oil and batteries free of charge, with some exclusions applying.
What payment options are accepted at Advance Auto Parts?
The store accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Are there any discounts available at Advance Auto Parts?
They offer a 10% military discount for active duty and veteran service members.
Does Advance Auto Parts provide curbside pickup services?
Yes, curbside pickup is available at this location.
What popular nearby automotive parts stores are close to Advance Auto Parts in Kingsport?
Nearby automotive parts stores include O'Reilly Auto Parts and AutoZone, both convenient alternatives or complements for your auto parts needs.
What local restaurants are near Advance Auto Parts where I can grab a meal?
Arby's and Bahama Snow and Brain Freeze are nearby dining options, perfect for a quick meal before or after your visit.
Are there any nearby services where I can go for vehicle repairs or tire services?
Treadz Tire & Towing and Dean & Sons Tires & Wrecker offer tire services and automotive repair close to Advance Auto Parts.