Brand Certified
Advance Auto Parts
4.3(592 reviews)
Certified by Advance Auto Parts • Mar 01, 2026
Business Details
1121 E Stone Dr, Kingsport, TN
37660, United States
Certified by Advance Auto Parts • Mar 01, 2026
(423) 246-4290
Certified by Advance Auto Parts • Mar 01, 2026
https://stores.advanceautoparts.com/tn/kingsport/1121-e-stone-dr
Certified by Advance Auto Parts • Mar 01, 2026
About
Certified by Advance Auto Parts • Mar 01, 2026
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 1121 E Stone Dr in Kingsport offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Certified by Advance Auto Parts • Mar 01, 2026
Hours
Certified by Advance Auto Parts • Mar 01, 2026
Reviews
4.3
592 reviews
5 stars
353
4 stars
145
3 stars
49
2 stars
14
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, noting their willingness to assist and provide knowledgeable support.
Product Availability
Several reviews mentioned issues with stock availability, with customers often finding that parts were out of stock or not available.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, mentioning instances of price gouging and higher costs compared to competitors.
Mixed Experiences
While many had positive experiences, there were notable complaints about unprofessional behavior and poor service from certain employees.
- BABrett Aldridge2 days ago1.0Very disappointing experience with this location. I called on Feb 28 around 3:52 PM for assistance, and the employee (Mike) was unhelpful and ended up hanging up on me before my question was answered. Basic customer service and respect should be standard. Hoping management addresses this. He said he has been working there for years… Soooo beware!!! I went to another building and they were incredible and helpful! So be smart and skip this location if Mike is working there!
- CBChristina BlughFeb 20, 20265.0Chelsea was absolutely amazing! Great customer service!
- TTtarbo187Feb 3, 20265.0Stopped in the store a few nights ago to have my battery checked and some wiper blades put on ! Chelsea waited on me and put my blades on but when it came to the rear blade we hit a problem ! Chelsea refused to give up like a tenacious PitBull until she had me up and running 👍 Outstanding Service !!!
- CCChloe ClayJan 5, 20265.0Sadly, they didn't have a good selection of funnels for transmission fluid, but that a good selection of oil, transmission, fluid and all that
- ESEdward StuartDec 22, 20251.0This place was awful they told me they would give me a part for $69 on the like it is online then they charged me $120 when then when I got home I didn't have the right size socket I called them they wouldn't even let me borrow a socket after charging me $120 to borrow a socket set so if you're looking for a good place to go a family place even for your car skip this place it does not deserve your business
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Brand Certified Facts from Advance Auto Parts
Advance Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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