Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1121 E Stone Dr in Kingsport offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
585 reviews
5 stars
349
4 stars
145
3 stars
49
2 stars
14
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, noting their willingness to assist and provide knowledgeable support.
Product Availability
Several reviews mentioned issues with stock availability, indicating that certain parts were often out of stock.
Professionalism
While most employees were described as professional and courteous, there were isolated incidents of unprofessional behavior that negatively impacted customer experiences.
Pricing
Customers appreciated competitive pricing and the ability to price match, although some noted concerns about price gouging.
Efficiency
Feedback varied on service speed, with some customers experiencing delays while others reported quick and efficient service.
- JJJim Selser JrNov 9, 20255.0Good people who take care of their customers
- MPmichael PayneNov 8, 20255.0I finally found a FMX torque converter for my Galaxie 500. Thank you Advance Auto
- PBParamedic BrightNov 3, 20255.0Knowledge professional staff ready and willing to assist you. They always seem to have what I’m looking for at an affordable price.
- CGCarleigh GordonNov 1, 20255.0I usually dislike advance but micheal was a 10/10 help. He was super nice and sweet and went above and beyond to help me understand my car. Hes a great parts professional. :)
- MJMama Jen'sSep 3, 20255.0We were there on Labor Day for a battery. Michael and chuck both assisted us and went above and beyond. Very courteous and helpful. Highly recommended
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is Advance Auto Parts located in Kingsport?
Advance Auto Parts is located at 1121 E Stone Dr, Kingsport, TN 37660.
What services does Advance Auto Parts offer related to car batteries?
Advance Auto Parts offers free battery testing, free battery installation with purchase, and free recycling of used batteries. They also sell replacement batteries.
Can Advance Auto Parts recycle used motor oil?
Yes, Advance Auto Parts will recycle your used motor oil for free, though some exclusions may apply.
What are the store hours for Advance Auto Parts in Kingsport?
The store is open Monday through Saturday from 7:00 AM to 9:00 PM and Sunday from 9:00 AM to 8:00 PM.
Does Advance Auto Parts offer curbside pickup or same-day delivery?
Yes, they offer in-store pickup, curbside pickup, and same-day delivery services at most locations.
What payment options are accepted at Advance Auto Parts?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Are there nearby dining options close to Advance Auto Parts in Kingsport?
Yes, nearby dining options include IHOP, Pardon My Cheesesteak, Chick-fil-A, Pal's Sudden Service, Sonic Drive-In, Santa Fe, and Pizza Hut, which you can visit before or after shopping at Advance Auto Parts.
Is there convenient banking near Advance Auto Parts in Kingsport?
Yes, First Bank and Trust Company, First Bank & Trust Company, and Advance Financial are nearby, offering banking and loan services that might complement your visit.
Are there any automotive repair and service shops near Advance Auto Parts?
Yes, nearby automotive service providers include East Stone Drive Tire Service and Midas, useful for customers needing repairs alongside parts from Advance Auto Parts.
Does Advance Auto Parts provide installation for windshield wipers and battery?
Yes, Advance Auto Parts offers free installation of windshield wipers and batteries with purchase, subject to exclusions.