Advance Auto Parts

4.3
235 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1300 W Jackson Blvd in Jonesborough offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1300 W Jackson Blvd, Jonesborough, TN
37659, United States

Hours

Reviews

4.3
234 reviews
5 stars
137
4 stars
59
3 stars
16
2 stars
6
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for their helpfulness, while others are criticized for poor service and lack of knowledge.

Product Availability

Generally good availability of parts, with many customers noting that they can find what they need or have it ordered quickly.

Pricing

Prices are often considered reasonable, but some customers feel they are higher than competitors.

Staff Knowledge

Staff knowledge varies; some employees are highly knowledgeable and helpful, while others lack training and provide incorrect information.

Store Experience

Overall, customers appreciate the friendly atmosphere and cleanliness of the store, though there are complaints about slow service and management issues.
  • CL
    chris lussier
    Nov 5, 2025
    1.0
    Stood there for 10 minutes finally was acknowledged
  • RE
    Rob Edwards
    Oct 3, 2025
    1.0
    No help at all. One cashier dude out in the parking lot for 30 minutes helping a customer I stood there for 20 just to buy a case of mobile one oil I finally put it back and left. Sometimes if I was in the store by myself and I yelled out is anybody else here and you can hear somebody doing something in stock and wouldn't even come out and help.
  • MD
    Mark Dunbar
    Jul 5, 2025
    5.0
    Beauty's galore
  • RI
    Rebecca Inabinett
    Jun 11, 2025
    5.0
    The service people are so helpful and friendly. I've shopped here for many years. I wouldn't think of going anywhere else.
  • JC
    James Cupp
    Mar 18, 2023
    5.0
    Sold me a new engine for my Tesla. Great people.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*