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Free Service Tire & Auto Centers

4.5
(870 reviews)

Business Details

2006 N. Roan Street, Johnson City, TN
37601, United States
(423) 926-4161
https://locations.freeservicetire.com/tn/johnson-city/2006-n-roan-st

About

Tire Shop
Visit Free Service Tire & Auto Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Free Service Tire & Auto Centers
2006 N. Roan Street, Johnson City, TN
37601, United States

Hours

Monday7:30 AM - 7:00 PM
Tuesday7:30 AM - 7:00 PM
Wednesday7:30 AM - 7:00 PM
Thursday7:30 AM - 7:00 PM
Friday7:30 AM - 7:00 PM
Saturday7:30 AM - 6:00 PM
Sunday9:00 AM - 5:00 PM

Reviews

4.5
870 reviews
5 stars
730
4 stars
22
3 stars
10
2 stars
12
1 star
96
  • KR
    KEN RAY
    Apr 6, 2026
    1.0
    I went there for a bulge on one of tires I had purchased from them. It had 90% of the tread remaining. I had purchased the road hazard insurance at the time of purchase. I left and they were going to call me when they looked at the car. I came back and they had put a new Goodyear tire on the car but it was different model of tire. I asked if it was was covered under the road hazard insurance and I was told that since the same exact tire was not put on the car the company would not honor the warranty it ended up costing $264.00. I would not go back to this store and there is no need in purchasing road hazard .
  • JG
    josh godman
    Mar 31, 2026
    1.0
    One star is probably too much to give these guys. I’m very disappointed. I called ahead to have tires put on was told to come in at 8. When I arrived they said they had a guy out and it would be a little bit longer. I said no problem, however I was not aware it would be over 4 hours. After a little over 2 hrs with no call I walked back over to the tire shop to find my car still outside. When I ask about when it would be done- I was told “oh yea we were going to call you- you need front tires to”…I was already aware of this and was not planning on getting the front tires that day—only the back. They knew that because they asked me what they were doing when I dropped the vehicle off. They pull the car in about 30 mins later and after a while of nothing they take the tires off. Not only the back but the front( they were not rotating in my case) so no reason to even have the front tires off. After another hour and a half the car is done and I’m sitting there waiting to pay. The person up front took almost 15 mins after my keys were given to him to check me out because of a personal conversation he was having. I finally walked up because we were approaching over 4 hours which still didn’t stop that conversation. As I’m checking out, the price was over 500$ (for two tires) and the price is now on its 3rd price charge even after asking the “out the door price” each time. My front tires needed to be done but not to the point it was an emergency- 3 weeks was all it took wit their shoddy work to completely shred l the remainder of my front tires. My vehicle started pulling hard right due to this and I took it to another shop for an alignment- the alignment was done and it was still pulling. Upon evaluation it turns out these guys put directional tires on BACKWARDS. The local shop showed us the large sticker that says they have to be a certain way(which they are not). They also were balanced incorrectly. Also found out they put on 30k tires when 50k would have only been a few dollars extra—they never asked. This shop takes advantage of women- so I highly recommend having a male with you so they do not do this to you. I’m lucky to have found and honest shop who showed me all of this and is willing to fix this mess for free and who also does tires at a reasonable price since I know need front tires a lot sooner than I should of. There was also a piece up front that was broken, I’m sure was done when they were removing the tires that they should not of even had off.
  • LD
    Lelia Dykes
    Mar 23, 2026
    4.0
    After my car suddenly developed power steering and over heating issues, they were recommended by a friend, so we managedto get the car to them. They agreed to take a look and see what they could figure out. They were able to replace the serpentine belt that had broke and found that a motor mount was missing and replaced it as well. When I went to pick it up, it still had issues with overheating and power steering, I was able to bring it back to them where they found issues with the belt tensioner. They were able to fix it as well and so far, everything is running smoothly. And all for a reasonable price.
  • CB
    Charlie Boudreaux
    Mar 20, 2026
    5.0
    Each time Im there they show real customer service. Like taking me in back to show me a few tires. To make a better choice. Came back the next day because my TPMS was showing different tire pressures, I didnt even have to go inside and wait. The tech that helped me day before walked right up to my truck and asked what I needed. Then immediately fixed problem. I will keep coming back again and again. Strongly suggest them!
  • RB
    Robby Bone
    Mar 18, 2026
    5.0
    Went in to have an alignment checked after doing some work, tech came and got me and said your alignment was great didn’t try to sell or do any um needed work now most places would have said oh we had to set the toe nope not these guys had a great crew there nice friendly quick to help and get things took care of once the tech pulled my truck off the rack handed me keys and said have a great day and NO CHARGE

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