Business Details
About
Car WashAuto Detailing Service
We are more than just an express car wash. Tommy's Express of Johnson City, TN believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.4
277 reviews
5 stars
220
4 stars
13
3 stars
13
2 stars
8
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews praised the exceptional customer service, particularly highlighting employees like Charlie, Landon, and Kerah for their helpfulness and friendliness.
Quality of Wash
While many customers were satisfied with the cleanliness of their vehicles, some expressed disappointment with the wash quality, noting that certain areas were still dirty after the service.
Staff Attentiveness
Customers frequently mentioned staff members going above and beyond, such as offering to clean floor mats and providing assistance without being asked.
Efficiency
Several reviews noted the quick service and ease of the car wash process, although some customers experienced delays during peak times.
Amenities
Feedback indicated that while the car wash provided good services, there were occasional shortages of cleaning supplies like towels and glass spray.
- JKJohn Kegley2 days ago1.0Went by on 11/17 had the wash left a lot of dirt on car also the wash stopped half way through had to wait 10min for it to start again when I questioned employee after about wash quality and was unhappy with the service he laughed and advised me to go ahead and cancel that they had plenty of other customers I will not recommend a business that employees are rude like that
- RHRobert Harris2 days ago2.0Went buy on 11/20 to buy a monthly gift card because I don't want their app. Was told by some guy at the window with a beard that the cheapest they have now is 35.00. It went from 20.00 to 35.00. Are you kidding me Good luck with that because we will not be back.
- JCJean ColemanNov 11, 20255.0We came today and they gave us a free premium wash because my husband is a veteran. We’ll definitely be back, Thank you!
- SMSteven millerNov 9, 20255.0Best carwash in the tri cities!! Emma Grace is by far the best employee. She was very knowledgeable in explaining how the app and service work. 10/10
- JGJames GreerNov 8, 20254.0Good service, get ur car REALLY clean
Frequently Asked Questions About Tommy's Express® Car Wash
What are the operating hours of Tommy's Express® Car Wash in Johnson City, TN?
Tommy's Express® Car Wash in Johnson City is open every day from 8:00 AM to 8:00 PM.
Where is Tommy's Express® Car Wash located in Johnson City?
It is located at 1407 Sunset Dr., Johnson City, TN, 37604, USA.
What types of payment does Tommy's Express® Car Wash accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does Tommy's Express® Car Wash offer any membership program?
Yes, they offer an unlimited membership program through the TommyClub App which can be downloaded to sign up today.
What services and products does Tommy's Express® Car Wash provide?
They provide free vacuums, free mat washers, interior detailing kits, and products like Rainbow Coat foam, Body Wax, Tommy Guard® protection, Red Hot Cleanser foam, and Tire Shine.
How can I contact Tommy's Express® Car Wash via email or phone?
You can email them at TN182@teamtommys.com or call +1 423-445-8980.
Are there any nearby automotive services close to Tommy's Express® Car Wash?
Yes, Valvoline Instant Oil Change is nearby, offering oil changes and automotive repairs, which complements your car maintenance needs.
What dining options are near Tommy's Express® Car Wash for grabbing a meal?
Nearby options include Pal's Sudden Service for fast food burgers, Freiberg's Biergarten for pub fare, Holy Taco North for Mexican food, Petro's Chili & Chips, Freddy's Frozen Custard & Steakburgers, and Panda Express for Chinese fast food.
Are there any nearby medical facilities around Tommy's Express® Car Wash?
Yes, Tri-State Mountain Neurology, Moran Paul MD family practice, Quest Diagnostics laboratory testing, and ETSU Health Fertility, FPMRS and Urogynecology are all nearby for health-related visits.
What social media platforms can I follow for updates from Tommy's Express® Car Wash?
You can follow Tommy's Express on Facebook at https://www.facebook.com/105679705586859 and on Instagram with the handle tommys_express.