Business Details
About
Car WashAuto Detailing ServiceTommy's Express Car Wash
We are more than just an express car wash. Tommy's Express of Johnson City, TN believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.5
311 reviews
5 stars
253
4 stars
14
3 stars
13
2 stars
7
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Charlie, Sophia, and Kellen, received high praise for their friendliness, helpfulness, and willingness to go above and beyond for customers.
Quality of Wash
Most customers reported satisfaction with the quality of the car wash, although there were a few complaints about incomplete cleaning.
Employee Recognition
Several customers highlighted specific employees for their exceptional service, indicating a strong team culture and effective training.
Amenities
Customers appreciated the availability of free vacuums, towels, and cleaning supplies, enhancing their overall experience.
Mixed Experiences
While many reviews were positive, there were a few negative experiences regarding service speed and wash quality.
- SBSteve Blevins1 day ago5.0Sophia was very helpful as she offered to clean my floor mats. You folks do a great job as I am a monthly member.
- EBElyse Batista1 day ago5.0I love this car wash! Exceptional cleaner, great perks and awesome staff. I love how members can just drive up and have automatic entry - feels very exclusive. Again, staff is always available, friendly and attentive. Shout out to Jeff (who did a wonderful, professional job cleaning my rubber mats) and all the young, friendly staff at the counter. Best car wash in JC, hands down.
- ZDZoe Marxelly Dilden1 day ago5.0Jeff was amazing, he helped us clean our mats and provided us with cleanings supplies. He was so nice and his willingness to help was top tier!
- MSMike StrunzDec 24, 20255.0Sophia was very quick to come ask if she could help me. Very friendly and upbeat! Especially as busy as they were. My floor mats were HORRIBLE! She did an excellent job of getting them looking new! Thanks!
- DWDale WhiteDec 24, 20255.0Sophia was a tremendous help in answering my questions about my auto floor mats, and ran them through the cleaning machine for me. Grateful for her willingness to get them done properly! Thank you!
Frequently Asked Questions About Tommy's Express® Car Wash
What are the operating hours of Tommy's Express® Car Wash in Johnson City, TN?
Tommy's Express® Car Wash in Johnson City is open every day from 8:00 AM to 8:00 PM.
Where is Tommy's Express® Car Wash located in Johnson City?
It is located at 1407 Sunset Dr., Johnson City, TN, 37604, USA.
What types of payment does Tommy's Express® Car Wash accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does Tommy's Express® Car Wash offer any membership program?
Yes, they offer an unlimited membership program through the TommyClub App which can be downloaded to sign up today.
What services and products does Tommy's Express® Car Wash provide?
They provide free vacuums, free mat washers, interior detailing kits, and products like Rainbow Coat foam, Body Wax, Tommy Guard® protection, Red Hot Cleanser foam, and Tire Shine.
How can I contact Tommy's Express® Car Wash via email or phone?
You can email them at TN182@teamtommys.com or call +1 423-445-8980.
Are there any nearby automotive services close to Tommy's Express® Car Wash?
Yes, Valvoline Instant Oil Change is nearby, offering oil changes and automotive repairs, which complements your car maintenance needs.
What dining options are near Tommy's Express® Car Wash for grabbing a meal?
Nearby options include Pal's Sudden Service for fast food burgers, Freiberg's Biergarten for pub fare, Holy Taco North for Mexican food, Petro's Chili & Chips, Freddy's Frozen Custard & Steakburgers, and Panda Express for Chinese fast food.
Are there any nearby medical facilities around Tommy's Express® Car Wash?
Yes, Tri-State Mountain Neurology, Moran Paul MD family practice, Quest Diagnostics laboratory testing, and ETSU Health Fertility, FPMRS and Urogynecology are all nearby for health-related visits.
What social media platforms can I follow for updates from Tommy's Express® Car Wash?
You can follow Tommy's Express on Facebook at https://www.facebook.com/105679705586859 and on Instagram with the handle tommys_express.