Business Details
About
Auto Repair ShopAuto Air Conditioning ServiceBrake Shop
Ponder Auto Repair provides general auto repair service including computer diagnostic, brakes, auto a/c and heating, transmissions, engine repairs, clutch repair and more in the Johnson City, TN area.
Location
Hours
Reviews
4.2
296 reviews
5 stars
210
4 stars
22
3 stars
10
2 stars
9
1 star
45
- NKNikki M. KyteJul 25, 20255.0Great customer service, and great work on the car.
- CLChristopher LippsMar 20, 20235.0So much better experience than the dealership. Very down to Earth and willing to earn your money and respect.
- BKBrian KellyAug 10, 20175.0Stellar service and attention to detail. I was from out of town and treated like a 30 yr Customer!
- MSMilo SterlingJun 25, 20161.0Sketchiest mechanic I've ever been to. They do not request your consent before working on your vehicle or bother to explain what's even wrong with it. The prices are ridiculous and they are dishonest with their quotes. The lady on the phone is rude, unknowledgable, and unwilling to help in anyway. She simply refused to tell me what was wrong with my car; side stepping the subject while being incredibly short and too quiet to even hear properly. She also spoke with my ex-girlfriend and gave her information about my vehicle without my consent; which is ridiculous. You all need a new receptionist who actually knows how to speak to clients on the phone and to start communicating with you clients about pricing and detailed issues with the car. I will never go back and nor will I encourage anyone I meet to go there. The problem is still not fixed; by the way. I'm having a better mechanic fix it for less than half of what I paid these people.
Frequently Asked Questions About Ponder Auto Repair
What services does Ponder Auto Repair provide?
Ponder Auto Repair offers general auto repair services including computer diagnostics, brakes, auto A/C and heating, transmissions, engine repairs, clutch repair, and more.
Where is Ponder Auto Repair located?
Ponder Auto Repair is located at 915 W Market St, Johnson City, TN 37604, USA.
What are the business hours for Ponder Auto Repair?
The shop is open Monday through Friday from 7:30 AM to 5:30 PM and closed on weekends.
Which payment methods does Ponder Auto Repair accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is Ponder Auto Repair affiliated with any automotive organizations?
Yes, it is a NAPA Auto Care Center, ASE Blue Seal Of Excellence Shop, O'Reilly Technet Service Center, and a member of the BBB.
How can I contact Ponder Auto Repair for service inquiries?
You can call them at +1 423-928-3849 or email brian@ponderautorepair.com.
Does Ponder Auto Repair offer fleet service and repair?
Yes, fleet service and repair is one of the services they provide.
Are there any gas stations near Ponder Auto Repair where I can fuel up?
Yes, nearby gas stations include Circle A Convenient Mart and Marathon Gas, which are convenient for refueling before or after your auto service visit.
Where can I find automotive parts near Ponder Auto Repair?
Advance Auto Parts is located nearby, offering automotive parts and accessories to support your vehicle maintenance needs.
What nearby dining options are available around Ponder Auto Repair?
Nearby restaurants include Blue Sphinx (Middle Eastern cuisine), Horseshoe Restaurant (bar and grill), Burger King (fast food), and Hibachi Express (Japanese and Chinese cuisine), perfect for grabbing a meal while your vehicle is serviced.