Visit Free Service Tire & Auto Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Many customers praised the staff for their friendliness, professionalism, and willingness to help, particularly highlighting individuals like Justin and Damien.
Service Quality
Overall, customers reported a mix of positive experiences with timely and effective service, although some noted issues with upselling and diagnostic accuracy.
Appointment Management
Several reviews indicated frustration with appointment scheduling and honoring set times, leading to longer wait times than expected.
Pricing Concerns
There were multiple complaints about perceived overcharging and discrepancies between quoted and final prices, leading to dissatisfaction among some customers.
Technical Competence
While many customers appreciated the technical knowledge of the staff, there were instances of dissatisfaction regarding diagnostics and repair accuracy.
XC
Xander Conrad
2 days ago
5.0
Real good, got my tires done here.
SB
Sam Boone
3 days ago
1.0
I have been here several times before in the past few years. I don't know what has happened to this place, but I would not recommend it or go anywhere near there again.
BB
Brenda Barnicki
4 days ago
1.0
Friendly guy running the shop solo, but 1 hr 15 min for an oil change (WITH an appointment) and deceptive business practices at corporate level. Details: not sure why others have better experience here, but the few times I've come have all been unsatisfactory. This time, I got a mailer for $20 off an oil change. Past times have been surprisingly high prices and long waits so I didy research first this time. Called the number and was redirected to a call center. She quoted $79 for oil change ("Good news, there's a $20 discount now"). Ok I say, can I make an appointment? My day is super busy today and I have to wait while they do the work, so what is the slowest time at the shop so my wait will be shortest? She says 7:30am, first appointment of the day. So I get there just before 7:30. There is only one guy doing everything and he says he can't start on any cars until the morning meeting is finished or he'll get fired. He does work on my car first, but doesn't finish until about 8:30. The bill isn't $79, but $126 with no extra services. "The quoted price doesn't include our extra charge for shop supplies and the $20 isn't a discount but a manufacturer rebate (15 min more in the shop inputting all the details for the rebate and now I wait 8 weeks supposedly). To reiterate, the deceptive price quote was from the corporate call center, not the local shop and my 1 hour 15 min wait for an oil change with an appointment was surely not the fault of the guy trying to run the shop all by himself.
PG
Paula Godwin
Oct 24, 2025
1.0
Made an appointment for 10am for a tire rotation but then told I have I wait an extra hour because of another job they had started. I have another appointment to get to after. Need to honor those who made appointments first 😡😡😡
BD
Big D
Sep 26, 2025
1.0
So the experience I had with an employee of this place...same employee too, I was in an adjacent lot and needed a jump start. I was late for court and the gentleman said he would jump me off. I come back and he makes up something he has to do and that he can't do it. That's fine I found someone else to jump me off, well a couple months later my battery goes out again. I walk over it's like 7 this morning and I'm asking people for a jump and he again is unfriendly and responds, weren't you the one bothering me before for a jump?
Thanks for reminding me about you lying to my face, being unfriendly and professional. I'm going to make sure others know about how you are a real piece of work. Your boss is going to know because you were wearing the uniform when you behaved this way. I hope this helps others out3
Frequently Asked Questions About Free Service Tire & Auto Centers
What automotive services does Free Service Tire & Auto Centers offer?
Free Service Tire & Auto Centers provides comprehensive auto maintenance and repair services including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services.
Which tire brands are available at Free Service Tire & Auto Centers?
They specialize in tire changes with top-quality brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.
What are the business hours of Free Service Tire & Auto Centers?
They are open Monday through Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and closed on Sundays.
Where is Free Service Tire & Auto Centers located?
The center is located at 2691 Boones Creek Rd, Johnson City, TN 37615, USA.
How can I contact Free Service Tire & Auto Centers?
You can reach them by phone at +1 423-491-8134 or visit their website for more information.
What should I know about parking or getting to Free Service Tire & Auto Centers?
The location is easily accessible via Boones Creek Road, and nearby gas stations like Roadrunner Market and Shell can be convenient stops before your visit.
Are there dining options near Free Service Tire & Auto Centers?
Yes, nearby you can find dining options such as Waffle House and Subway, perfect for grabbing a meal before or after your automotive service.
Can I combine a visit to Free Service Tire & Auto Centers with other errands?
Certainly, there are several nearby places like Boones Creek Liquor & Wine and various real estate agencies where you can run errands conveniently around your service appointment.
Does Free Service Tire & Auto Centers offer roadside assistance and towing services?
Yes, they provide roadside assistance and towing services alongside other automotive care offerings.
Is Free Service Tire & Auto Centers affiliated with any online review platforms?
Yes, they have profiles on several platforms including Bing, Facebook, Yelp, and Google with dedicated URLs for customer reviews and information.