Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Johnson City, TN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Johnson City location today.
Location
Hours
Reviews
4.3
775 reviews
5 stars
548
4 stars
80
3 stars
44
2 stars
21
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and accommodating staff, highlighting specific employees for their exceptional service.
Vehicle Condition
Several reviews noted issues with vehicle cleanliness and maintenance, including dirty cars and mechanical problems.
Reservation Issues
Multiple customers expressed frustration with not receiving the vehicle they reserved, leading to dissatisfaction with the rental experience.
Quick Process
Many customers appreciated the quick and efficient rental process, with minimal wait times for pickup and drop-off.
Billing Concerns
Some customers reported issues with billing, including unexpected charges and disputes over fees.
- MMMark McNabbOct 31, 20255.0Miller went above and beyond to help get me in a vehicle when I had some issues with roadside service. He is a great guy and an excellent employee. Thanks to him I ended up making it to Destin for vacation.
- THTyler HensleyOct 19, 20255.0This enterprise location is top notch. Very accommodating and customer service is outstanding. Jay is the associate I deal with on a regular basis and he is very professional and makes the process of renewing my rental each month very easy. Thanks Jay for the outstanding service.
- VAVargas A (Avargas)Oct 14, 20255.0Son muy amables buenos servicios👍
- BCBill CareyOct 5, 20255.0Friendly service
- TTtaraSep 29, 20251.0Terrible, the car notified me that one of the tires were low. It kept doing this whole trip. She did check tires or turn on engine. She was careless. This could have caused a bad accident. Cars need to be reviewed better than just taking pictures. Poor management
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Johnson City, TN?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and auto rentals to suit your needs.
What are the operating hours of Enterprise Rent-A-Car in Johnson City?
The location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and Sunday from 1:00 PM to 4:00 PM.
Where is Enterprise Rent-A-Car located in Johnson City, TN?
Enterprise Rent-A-Car is located at 3631 Bristol Hwy, Johnson City, TN 37601.
How can I reserve a rental car at Enterprise Rent-A-Car Johnson City?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/tn/johnson-city-5647.html or by calling +1 423-282-0361.
What payment options are accepted at Enterprise Rent-A-Car in Johnson City?
They accept AMERICAN EXPRESS, CASH, CHECK, DISCOVER, MASTERCARD, and VISA.
Does Enterprise Rent-A-Car Johnson City offer discounts for active military members?
Yes, Enterprise Rent-A-Car in Johnson City provides discounts for active military personnel.
Can I pick up my rental car at Johnson City Airport through Enterprise Rent-A-Car?
Yes, Airport Pick Up service is available at the Johnson City location of Enterprise Rent-A-Car.
What nearby automotive services are close to Enterprise Rent-A-Car in Johnson City?
Nearby automotive services include Auto Glass Service for repairs and Johnson City Ford for automotive repairs and parts.
Are there any car dealers near Enterprise Rent-A-Car in Johnson City?
Yes, several car dealers are nearby such as Jeep, Grindstaff Kia, and Friendship Chrysler Dodge Jeep RAM of Johnson City, which you might visit for purchasing vehicles or service.
What local services can enhance my visit to Enterprise Rent-A-Car in Johnson City?
You can visit Bryan's Barber Shop nearby for grooming or check out Universal at Mountain View, a local landmark, before or after renting your car.