AutoZone Auto Parts

4.4
419 reviews

Business Details

1017 W Market St, Johnson City, TN
37604, United States
(423) 929-1177
https://www.autozone.com/locations/tn/johnson-city/1017-w-market-st.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone West Market Street in Johnson City, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Johnson City, TN or call us at (423) 929-1177.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1017 W Market St, Johnson City, TN
37604, United States

Hours

Reviews

4.4
419 reviews
5 stars
280
4 stars
71
3 stars
37
2 stars
9
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some employees provided excellent assistance while others were reported as rude or unhelpful.

Product Availability

Generally good stock selection, but some customers experienced issues with locating specific parts.

Professionalism

Inconsistent professionalism among staff; some employees were praised for their helpfulness while others were criticized for being dismissive.

Efficiency

Many customers noted quick service and efficient problem-solving, particularly with battery installations and part replacements.
  • AD
    Alistair Dutton
    Feb 4, 2026
    5.0
    Absolutely great service and amazing staff
  • HF
    HopeWell Farm
    Jan 9, 2026
    5.0
    Not my regular store. Popped a worm gear clamp on lower radiator hose and needed a proper 16psi radiator cap. Good folks here.
  • DW
    Doc W.
    Nov 11, 2025
    5.0
    Just left the other JC autozone, where the manager, Brian, couldn't figure out a way to process a parts return. Couldn't look it up with order number, said there was no other way, etc. Hunter, at this store, managed to take care of me with nothing more than my phone #. Amazing.
  • EC
    Elena Corradino
    Nov 7, 2025
    5.0
    Nick t did a great job helping me even though my battery was extremely messed up! Thank you!!
  • HW
    Haylee Wolfe
    Nov 5, 2025
    1.0
    Tyler, the employee in the gray shirt working the 6pm shift on 11/5, was extremely rude and unprofessional. We came in to return a rented tool but had misplaced the receipt. We had the purchase under an account, the same card used for the rental, and valid ID. Despite this, Tyler refused to process the return, stating that his store manager told him it couldn’t be done without a receipt. He wouldn’t look up our account or make any effort to help, and he was noticeably short and mumbly throughout the interaction. To double-check, I called another AutoZone location and was told that if a rental is linked to an account, a receipt is not required for the return. This makes me think either Tyler or his manager isn’t familiar with the policy. Unfortunately, this isn’t the first time we’ve encountered issues with him—he’s consistently unhelpful and dismissive during visits.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Johnson City, TN?

AutoZone West Market Street in Johnson City is open from 7:30 AM to 9:00 PM Monday through Friday, 7:30 AM to 8:00 PM on Saturdays, and 9:00 AM to 8:00 PM on Sundays.

Does AutoZone at 1017 W Market St offer in-store pickup and same-day delivery services?

Yes, this AutoZone location provides both in-store pickup and same-day delivery services for customer convenience.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 15, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: