Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone West Market Street in Johnson City, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Johnson City, TN or call us at (423) 929-1177.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
416 reviews
5 stars
277
4 stars
71
3 stars
37
2 stars
9
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported unprofessional behavior and rudeness.
Product Availability
Generally good stock selection, but some customers experienced issues with incorrect parts or items not being found.
Warranty Issues
Concerns raised about warranty claims and service quality, particularly regarding brake rotors and battery replacements.
Staff Knowledge
Many customers appreciated the knowledgeable staff who provided assistance and advice, although some felt staff were not eager to help.
Overall Experience
Overall, experiences varied widely, with some customers expressing high satisfaction while others reported significant frustrations.
- GWGarrett WilliamsNov 11, 20255.0Just left the other JC autozone, where the manager, Brian, couldn't figure out a way to process a parts return. Couldn't look it up with order number, said there was no other way, etc. Hunter, at this store, managed to take care of me with nothing more than my phone #. Amazing.
- ECElena CorradinoNov 7, 20255.0Nick t did a great job helping me even though my battery was extremely messed up! Thank you!!
- HWHaylee WolfeNov 5, 20251.0Tyler, the employee in the gray shirt working the 6pm shift on 11/5, was extremely rude and unprofessional. We came in to return a rented tool but had misplaced the receipt. We had the purchase under an account, the same card used for the rental, and valid ID. Despite this, Tyler refused to process the return, stating that his store manager told him it couldn’t be done without a receipt. He wouldn’t look up our account or make any effort to help, and he was noticeably short and mumbly throughout the interaction. To double-check, I called another AutoZone location and was told that if a rental is linked to an account, a receipt is not required for the return. This makes me think either Tyler or his manager isn’t familiar with the policy. Unfortunately, this isn’t the first time we’ve encountered issues with him—he’s consistently unhelpful and dismissive during visits.
- TSTerry StocktonOct 25, 20251.0I bought brake rotors for my vehicle with a lifetime warranty, had a problem with them being out of round took them back was told it was normal wear BUT they didn’t mic them or check other than just look and rub their hands across them. Wound not buy parts there again with a warranty.
- DCDorah CaulfieldOct 13, 20255.0I needed to have my battery checked to see if it was good or bad. Turns out it was bad. The young man who helped me was very polite and professional. He changed my battery in no time. I recommend this location.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts in Johnson City, TN?
AutoZone West Market Street in Johnson City is open from 7:30 AM to 9:00 PM Monday through Friday, 7:30 AM to 8:00 PM on Saturdays, and 9:00 AM to 8:00 PM on Sundays.
Does AutoZone at 1017 W Market St offer in-store pickup and same-day delivery services?
Yes, this AutoZone location provides both in-store pickup and same-day delivery services for customer convenience.
What types of products can I find at AutoZone Auto Parts in Johnson City?
You can purchase auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this store.
What brands of automotive parts are available at AutoZone West Market Street?
Brands carried include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Is there a way to contact AutoZone in Johnson City for customer service?
Yes, you can reach their customer service at (423) 929-1177 or via email at customer.service@autozone.com.
What is the address and location details for AutoZone Auto Parts in Johnson City?
The store is located at 1017 W Market St, Johnson City, TN 37604, United States.
Are there any dining options near AutoZone Johnson City where customers can eat before or after shopping?
Yes, nearby dining options include Mutz n Bunz hot dog restaurant, Buc Deli Drive-Thru, Attilio's Mediterranean, Greek, and Italian restaurant, and Krispy Kreme café.
What automotive repair and service businesses are located near AutoZone on West Market St?
Nearby automotive services include East Tennessee Transmissions, Larry's Tire Center, Meineke Car Care Center, Scott's Engines 2 Mufflers Auto Repair, and Auto Glass Service.
If I need to handle financial services nearby, which places are close to AutoZone Johnson City?
Nearby financial service options include Security Finance, World Finance, Advance Financial, Beacon Financial Credit Union, and Western Union for money transfers.
Are there places near AutoZone Johnson City where I can take care of personal grooming or phone services?
Yes, you can visit Another City Barber Shop or H and L barber shop for grooming, and Boost Mobile by Premier Wireless JC Market St for mobile phone services.