Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 2918 Bristol Hwy in Johnson City offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
318 reviews
5 stars
187
4 stars
76
3 stars
29
2 stars
10
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Luis and Kyle going above and beyond.
Product Availability
The store is noted for having a good selection of parts and products, often being the only place to find specific items.
Mixed Experiences
While most reviews are positive, some customers reported issues with service quality and pricing, indicating a need for consistency in staff performance.
Installation Services
Customers appreciated the assistance with installations, highlighting the convenience of having staff help with tasks like battery and wiper blade replacements.
- BSBo SellsDec 12, 20255.0Last night I was driving to a Christmas party and my battery light came on. Turned around to get back home but decided to stop by this store to check my battery. Kyle came out and ran the test. Alternator. I purchased one but my car died in the meantime. Kyle brought over his own car to give me enough charge to get home. But before he could turn on his vehicle he had to buy some oil for his car. I am truly thankful for this young man's help above and beyond the call. I've been coming to this store for years and they all are very helpful.
- CHCliff HeatonDec 9, 20255.0Very helpful employees there
- LPLarry J. ParkerOct 10, 20255.0Very Helpful staff on the corner of Oakland Ave and Bristol Hwy in Johnson City,TN
- JLJerry LindenOct 1, 20255.0Luis helped me puck out wiper blades for my 2023 Hyundai Santa Fe and my wife's 2019 Volkswagen Beetle! We bought Bosch wiper blades and they are spectacular! Luis installed tgem and was a delight to work with! Please use this great auto parts store, their manager Kuis is outstanding! Thank you Luis; Jerry Linden
- RJRobert JenningsAug 29, 20251.0Walked in for a part, everyone just stood behind the counter starring. Was the only customer in the building.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What services does Advance Auto Parts at 2918 Bristol Hwy in Johnson City offer for batteries?
They offer free battery testing, free battery installation with purchase, and recycling of used batteries for free. They can also test battery health but cannot charge batteries.
Can Advance Auto Parts install windshield wipers if I purchase them from the store?
Yes, Advance Auto Parts will install your windshield wipers for free with purchase. Exclusions may apply.
Does Advance Auto Parts perform vehicle repairs like brakes, alternators, or body work?
No, Advance Auto Parts does not perform vehicle repairs or body work but sells replacement parts for brakes, alternators, and more.
What are the store hours for Advance Auto Parts at this location?
The store is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
What payment methods are accepted at this Advance Auto Parts store?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does this location offer curbside pickup or in-store shopping?
Yes, Advance Auto Parts offers curbside pickup, in-store shopping, and free in-store pickup.
What loyalty program can I join to earn discounts at Advance Auto Parts?
You can sign up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Are there nearby places where I can ship or receive packages close to Advance Auto Parts?
Yes, there is a UPS Access Point location nearby, which can be convenient for shipping or receiving packages when visiting Advance Auto Parts.
What automotive dealerships or repair services are near Advance Auto Parts?
Near Advance Auto Parts, you'll find several automotive dealers and repair shops such as Wallace Mitsubishi Johnson City, Wallace Subaru of Johnson City, Wallace Volkswagen of Johnson City, Smart Auto, and Gerber Collision & Glass, which can complement your auto parts needs.
Are there any nearby places where I can eat after visiting Advance Auto Parts?
Yes, nearby dining options include Long John Silver's for seafood and American food, iEat for pan-Asian and sushi, and Mi Pueblito for Mexican cuisine, providing various choices for meals after your visit.