Advance Auto Parts

4.2
497 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 108 University Pkwy in Johnson City offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
108 University Pkwy, Johnson City, TN
37604, United States

Hours

Reviews

4.2
497 reviews
5 stars
285
4 stars
105
3 stars
61
2 stars
19
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers reported a mix of experiences with staff, ranging from extremely helpful and friendly to rude and unhelpful.

Product Availability

Many customers appreciated the availability of parts and quick service, though some experienced issues with incorrect items or stock discrepancies.

Staff Knowledge

Several reviews highlighted the knowledgeable staff who provided assistance, while others noted instances of employees being inattentive or unhelpful.

Store Conditions

The store was generally described as clean and well-maintained, but some customers expressed dissatisfaction with the lack of facilities like restrooms.
  • AF
    Ayala Felix
    Nov 17, 2025
    4.0
    Good service
  • TH
    tachela henderson
    Nov 13, 2025
    5.0
    Kind service found what I needed quickly
  • BI
    Beth Inwood
    Nov 8, 2025
    5.0
    Needed battery in and out battery installed under 30 min
  • KB
    Kirsten Borger
    Nov 2, 2025
    1.0
    I thought this would be a quick visit. I ended up leaving with nothing. I came in for an item. Sale stickers were up 2 for a specific price. When I was rung up, the price was almost double. I told the cashier, he went over to look. When he came back I was told, "oh well he put the stickers up, but the sale doesn't start until tomorrow and I can't change the price." I cannot believe that this location does not honor their prices that are visibly marked, early or late. I will not be back to this location nor will I recommend this location to anyone.
  • BT
    Brenda Treadway
    Nov 1, 2025
    5.0
    The employee who helped me whose name was Zach R. was extremely helpful with my transaction.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*