Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 108 University Pkwy in Johnson City offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.2
497 reviews
5 stars
285
4 stars
105
3 stars
61
2 stars
19
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many employees are praised for being helpful and knowledgeable, some customers report rude or unhelpful interactions.
Product Availability
Customers appreciate the availability of parts and quick service, but there are complaints about incorrect stock information and issues with pricing.
Staffing Issues
Several reviews mention understaffing leading to long wait times and inadequate customer assistance during busy periods.
Store Cleanliness
The store is generally reported as clean and well-maintained, although some customers noted the lack of facilities like bathrooms for paying customers.
Positive Experiences
Many customers express satisfaction with their visits, highlighting friendly staff and efficient service, particularly when receiving help with installations.
- THtachela hendersonNov 13, 20255.0Kind service found what I needed quickly
- BIBeth InwoodNov 8, 20255.0Needed battery in and out battery installed under 30 min
- KBKirsten BorgerNov 2, 20251.0I thought this would be a quick visit. I ended up leaving with nothing. I came in for an item. Sale stickers were up 2 for a specific price. When I was rung up, the price was almost double. I told the cashier, he went over to look. When he came back I was told, "oh well he put the stickers up, but the sale doesn't start until tomorrow and I can't change the price." I cannot believe that this location does not honor their prices that are visibly marked, early or late. I will not be back to this location nor will I recommend this location to anyone.
- BTBrenda TreadwayNov 1, 20255.0The employee who helped me whose name was Zach R. was extremely helpful with my transaction.
- CBCasey BestOct 18, 20255.0Kyle at advance is amazing he helped my boyfriend and I find the misfire on his Ford expedition and he was very helpful and knowledgeable and very courteous great experience thank you so much Kyle!
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What automotive products can I find at Advance Auto Parts in Johnson City?
Advance Auto Parts offers a wide range of automotive aftermarket products including car batteries, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits.
Does Advance Auto Parts provide installation services?
Yes, Advance Auto Parts offers free battery and windshield wiper installations with a purchase. They also provide battery testing, engine code scanning, starter and alternator testing, and battery and oil recycling services.
Can I recycle my used motor oil or batteries at Advance Auto Parts?
Yes, the store recycles used motor oil and batteries for free with some exclusions. They also do not buy back used batteries but will recycle them for you.
What are the payment options accepted at Advance Auto Parts?
Advance Auto Parts accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment methods.
Are there any discounts offered at Advance Auto Parts?
Yes, the store offers a 10% military discount for active duty and veteran service members.
What are the store hours for Advance Auto Parts at 108 University Pkwy in Johnson City?
The store is open Monday through Saturday from 8:00 AM to 8:00 PM and on Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer curbside pickup?
Yes, Advance Auto Parts provides curbside pickup service for your convenience.
Are there any nearby dining options if I visit Advance Auto Parts?
Yes, nearby you can find Fox's Pizza Den Johnson City TN and Burger King, which are great options to grab a meal before or after your visit.
Where can I find shipping and courier services near Advance Auto Parts?
UPS Access Point locations are nearby, offering courier and delivery services. This can be convenient if you need to handle shipping errands while visiting the store.
Are there any nearby hotels if I need accommodation near Advance Auto Parts?
Yes, nearby hotels include The Oaks Castle, Comfort Inn, and Quality Inn Downtown, offering convenient accommodation options in Johnson City.