Robinson Toyota

Reviews

• RS

  Rayleana Schenkenfelder

  5 days ago
  5.0
  These dudes are the ABSOLUTE BEST!! I worked with Chuck, Hunter, Carl, Larry and Randall. Couldn't have had a better or more straightforward experience! Before I talked to the guys at Robinson, I drove from Knoxville to ATL in order to look at the same car (2021 Avalon Hybrid). That ATL Toyota dealership was so rude and didn't seem like they cared one bit to land my business. I walked out of there empty-handed after 2 hours, my entire day wasted traveling for no reason, and I was so upset. I could see that Robinson had the same car I wanted (rare to find them for sale). And I got ahold of Chuck the next day. He was so nice, talked to me about delivery options right off (ATL wouldn't even talk delivery details until all the paperwork was signed off), and he had someone call me right away. I was really leery from previous interactions with dealerships over the years, but these dudes couldn't have been easier to work with or more honest. And Larry and Randall drove 12 hours round trip to deliver my car right to my door! EXCELLENT EXPERIENCE!!!! I will totally be back to take a look at inventory when I need another car. Thank you for being kind and honest people to do business with. Hard to find these days. Appreciate y'all!!
• WS

  Wesley Schunk

  Nov 11, 2025
  5.0
  ⭐️⭐️⭐️⭐️⭐️ I’ve been working with Vince Worley at Robinson Toyota for years now, and he’s consistently provided exceptional customer service. He’s always friendly, professional, and takes the time to explain everything clearly. I really appreciate how he goes above and beyond to make sure my car is taken care of and that I understand what’s being done. Every visit feels like part of the “WOW” customer experience — quick, honest, and smooth from start to finish. I highly recommend asking for Vince if you want someone who truly cares about great service.
• FF

  FGH

  Oct 28, 2025
  5.0
  I purchased my new 2025 4Runner sport premium in Heritage blue online from this dealership. I live almost 5 hours away in another state, and made the purchase without seeing the 4Runner in person. From the initial inquiry, to the final purchase, these folks went above expectations for ensuring a smooth transaction. Photos were sent, questions were answered, and they were in constant communication with me from day one until delivery. If you live in or near Jackson, you are fortunate to have such an awesome Toyota dealership close to home! I cannot thank Cheryl, Carl, Timothy, and the delivery drivers enough for their amazing customer service!
• JC

  Joel Coker

  Oct 25, 2025
  5.0
  We purchased a Rav-4 and everyone was nice and helpful, we never felt pressured to buy. Brian Shepherd was great and a pleasure to work with.
• SK

  Stephanie Kendall

  Oct 1, 2025
  5.0
  My recent service appointment was unlike any other. Shortly after dropping off my C-HR I received an inspection video from my technician. He was under my car, showing AND explaining everything as he was doing it. (I've never had a dealership or repair shop do this!) He informed me about my vehicle without trying to upsell products/services. Their complete transparency and no pressure approach made this a great experience. A big THANK YOU to Lynn, Megan, and all of the amazing Robinson Toyota team!

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