Business Details
About
Toyota DealerCar DealerTruck DealerUsed Car DealerUsed Truck DealerCar Leasing ServiceCar Finance and Loan Company
Robinson Toyota is here to serve West Tennessee Toyota fans in search of their next new or pre-owned vehicle! Our award-winning, family-owned and -operated Toyota dealership in Jackson, TN, has a car lot full of great vehicles at competitive prices. From fleet sales to the latest Toyota vehicles to reliable used cars for sale, we have it all. Plus, we’ve been serving the community with exceptional auto service and car repairs you can trust. Come meet us today and let us know how we can help you!
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
1,730 reviews
5 stars
1,470
4 stars
112
3 stars
30
2 stars
31
1 star
87
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their helpfulness and willingness to go above and beyond.
Sales Experience
Several reviews noted a positive and pressure-free car buying experience, with customers feeling well-informed and satisfied with their purchases.
Service Department
The service department received high marks for efficiency and transparency, with customers appreciating detailed communication about repairs.
Communication Issues
Some customers reported difficulties with communication, particularly regarding follow-ups and returning calls, which led to frustration.
Mixed Experiences
While many had positive experiences, there were notable complaints about being pressured during sales and issues with vehicle quality post-purchase.
- BBBarbaraDec 12, 20251.0The staff at Robinson Toyota of Jackson are very friendly but beware if you are a single woman do not do business on your own They will take advantage of you {I feel they pushed me into buying a vehicle which I brought back with little to no miles} they took a lot of my money I got a more expensive vehicle I reached out to the manager he said I shouldn't have signed the contract Toyota will not return my calls
- KKKentDec 12, 20255.0Great service department. Linn is highly recommended!
- AAAshleyDec 8, 20255.0Our 2026 Highlander was more than perfect and also affordable. Just dropped our rental off and booked a new reservation
- CBCherylonda BledsoeNov 24, 20255.0Big shoutout to the rental department at Toyota Jackson. I’ve been doing rentals for a very long time with Toyota now (3 years). And I have not had a bad experience at all. Nathan is the nicest person to do business with. And I am always satisfied. He has never disappointed me. And he works with your schedule and would help in any kind of way! I love renting from Toyota and they will forever be my rental place!!
- RSRayleana SchenkenfelderNov 18, 20255.0These dudes are the ABSOLUTE BEST!! I worked with Chuck, Hunter, Carl, Larry and Randall. Couldn't have had a better or more straightforward experience! Before I talked to the guys at Robinson, I drove from Knoxville to ATL in order to look at the same car (2021 Avalon Hybrid). That ATL Toyota dealership was so rude and didn't seem like they cared one bit to land my business. I walked out of there empty-handed after 2 hours, my entire day wasted traveling for no reason, and I was so upset. I could see that Robinson had the same car I wanted (rare to find them for sale). And I got ahold of Chuck the next day. He was so nice, talked to me about delivery options right off (ATL wouldn't even talk delivery details until all the paperwork was signed off), and he had someone call me right away. I was really leery from previous interactions with dealerships over the years, but these dudes couldn't have been easier to work with or more honest. And Larry and Randall drove 12 hours round trip to deliver my car right to my door! EXCELLENT EXPERIENCE!!!! I will totally be back to take a look at inventory when I need another car. Thank you for being kind and honest people to do business with. Hard to find these days. Appreciate y'all!!
Frequently Asked Questions About Robinson Toyota
Where is Robinson Toyota located?
Robinson Toyota is located at 1453 Vann Drive, Jackson, TN 38305, USA.
What are the operating hours of Robinson Toyota?
Robinson Toyota is open Monday through Saturday from 8:30 AM to 6:00 PM and closed on Sundays.
What types of vehicles does Robinson Toyota sell?
Robinson Toyota offers new and pre-owned Toyota vehicles, including cars and trucks, at competitive prices.
Does Robinson Toyota offer car repair and maintenance services?
Yes, Robinson Toyota provides exceptional auto service and car repairs, including oil changes, without requiring appointments.
Can I lease a Toyota vehicle at Robinson Toyota?
Yes, Robinson Toyota offers car leasing services along with car financing and loans.
Does Robinson Toyota offer car rental services?
Yes, Robinson Toyota offers car rental services to customers.
What payment methods are accepted at Robinson Toyota?
Robinson Toyota accepts payments via check, debit cards, and mobile NFC payments.
Are appointments required for service and repairs at Robinson Toyota?
No, Robinson Toyota does not require appointments for service and repairs; you can visit during business hours for assistance.
What nearby dining options are there near Robinson Toyota?
Nearby dining options include Tacos 4 Life for Tex-Mex fast food and Asahi Japanese Steakhouse for sushi and Japanese cuisine, great places to enjoy a meal before or after visiting Robinson Toyota.
What are some nearby accommodations if I'm visiting Robinson Toyota from out of town?
Nearby hotels include Fairfield Inn & Suites by Marriott Jackson and Hilton Garden Inn Jackson, convenient for visitors needing overnight lodging.
Are there entertainment options close to Robinson Toyota?
Yes, Empire 8 Theatre and Phoenix Theatres Empire 8 are nearby cinemas where customers can enjoy a movie before or after their visit.