Brand Certified
Pilot Travel Center
3.9(1969 reviews)
Certified by Pilot Travel Center • Mar 01, 2026
Business Details
30 Sand Pebble Dr, Jackson, TN
38305, United States
Certified by Pilot Travel Center • Mar 01, 2026
(731) 422-5545
Certified by Pilot Travel Center • Mar 01, 2026
https://locations.pilotflyingj.com/search
Certified by Pilot Travel Center • Mar 01, 2026
About
Certified by Pilot Travel Center • Mar 01, 2026
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Jackson, TN!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Pilot Travel Center • Mar 01, 2026
Hours
Certified by Pilot Travel Center • Mar 01, 2026
Reviews
3.9
1,969 reviews
5 stars
923
4 stars
492
3 stars
269
2 stars
92
1 star
193
What are people saying?
AI-generated from recent customer reviews
Cleanliness
While some customers praised the cleanliness of the restrooms and overall store, many others reported dirty bathrooms and unclean showers.
Customer Service
Customer service experiences varied widely; some staff were noted for their friendliness and helpfulness, while others were described as rude and unprofessional.
Long Waits
Numerous reviews highlighted long wait times for showers and service, with some customers waiting over two hours.
Staffing Issues
Many reviews pointed to understaffing as a significant problem, leading to poor service and long lines.
Parking and Facilities
The parking lot design was criticized for being tight and difficult for truck drivers, with some noting a lack of available reserved spots.
- VMVladimir MosiaJan 28, 20261.0They not cleaning the territory from the snow is mass everybody stop no fuel ice they not cleaning the road
- CCChris CalaisJan 22, 20261.0Every time I come here the restroom or the shower are down
- MPMelody PoorDec 13, 20255.0Shout out to Nicholas. He gave great customer service yesterday evening! Store & bathrooms were clean & well stocked. Highly recommend!
- MKMilena KontaDec 12, 20251.0Lady was cleaning bathroom and she came to make coffee and she didn’t change gloves with the same gloves that she is cleaning bathroom she took a filter and started to make coffee That’s dangerous and disgusting
- VZVadym ZhukDec 10, 20251.0Recently, I visited a Pilot gas station and bought a coffee. When I approached the counter, the dark-skinned cashier, instead of providing courteous service, waved me off and said I could take the coffee for free. When I thanked him, he responded that I should have said “appreciated.” This behavior was very disrespectful, especially considering that I had spent a significant amount of money there. I believe that customers deserve respect and professional service. I hope that such incidents won’t happen again in the future.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services does Pilot Travel Center in Jackson, TN offer?
The Pilot Travel Center in Jackson, TN offers gas, diesel, DEF, high-speed pumps, Wi-Fi, overnight parking, showers, fresh food, snacks, drinks, and coffee.
Is the Pilot Travel Center in Jackson, TN open 24 hours?
Yes, the Jackson, TN location is open 24 hours every day, including holidays with regular hours.
Are showers available at this Pilot Travel Center location?
Showers are available at some locations; for availability and pricing, please use the store locator tool or contact the store directly.
Can anyone purchase a shower at this location?
Yes, anyone can purchase a shower at Pilot Travel Center locations.
Does this location offer overnight parking?
Yes, overnight parking is offered. For specific rules and availability, please contact the store directly.
What payment methods are accepted at Pilot Travel Center Jackson?
They accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, and Google Pay.
Are there electric vehicle charging stations available at this location?
Yes, there are Electric Vehicle Charging Stations available at the Jackson, TN Pilot Travel Center.
How can nearby Pilot Flying J and CAT Scale facilities help drivers?
The nearby Pilot Flying J provides additional gas and travel services, while the CAT Scale allows truck drivers to weigh their trucks, facilitating smooth trips.
What nearby dining options are available around Pilot Travel Center in Jackson?
Nearby dining includes Cinnabon for sandwiches, Denny's for American breakfast and brunch, and Boss & Ross BBQ for barbecue meals, offering a variety of food choices after fueling up.
Can travelers find accommodations near the Jackson Pilot Travel Center?
Yes, travelers can stay at nearby hotels like Comfort Inn Jackson I-40 and La Quinta Inn & Suites by Wyndham Jackson for convenient lodging options.
Brand Certified Facts from Pilot Travel Center
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Certified March 01, 2026Yext Knowledge Graph
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