Business Details
About
Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Jackson, TN!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
1,961 reviews
5 stars
919
4 stars
493
3 stars
269
2 stars
92
1 star
188
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Many customers reported long wait times for showers and services due to understaffing and unresponsive employees.
Cleanliness
While some customers praised the cleanliness of the restrooms and showers, others reported dirty facilities and a lack of maintenance.
Customer Service
Feedback on customer service was mixed, with some employees receiving high praise for their friendliness, while others were described as rude and unhelpful.
Fueling Experience
Several reviews mentioned issues with fuel pumps being out of service, leading to frustration among drivers.
Parking Concerns
Customers noted tight parking conditions and difficulties navigating the lot, particularly for larger vehicles.
- RTRicardo TamayoNov 16, 20251.0This location has very unorganized management. How is it possible that they are assigning showers they don't even have available and making drivers wait. We left once we waited for our already assigned shower for 30 minutes. That is plus the hour and half we had waited to get it assigned in the first place.
- GMGolu MounNov 13, 20251.0rubbish work gas station very bad service
- NDN DNov 6, 20255.0Nice and very clean. Late night shift working hard to make sure restrooms are very clean. Next time around making sure I’ll stop by for some fresh hot coffee!
- RPRosalia PanoOct 24, 20253.0Clean bathrooms, friendly staff but please PILOT both your washers out of service? This is the THIRD pilot with the same problem this week!!! Does it make sense that you outsource the washers to this terrible company? I’m sure you can do better than that
- JGJonathan GlaesemannOct 20, 20251.0BEWARE. THIS GAS STATION IS NOW SELLING 15% ethanol gas at the same price as gas stations next door selling 10%. 15% should be much cheaper. Gas stations are selling 15% ethanol now and some are charging same price as others charge for 10%. They are Making money hand over foot until people realize what’s going on. Check the pumps before you fill up!!!!!
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services does Pilot Travel Center in Jackson, TN offer?
The Pilot Travel Center in Jackson, TN offers gas, diesel, DEF, high-speed pumps, Wi-Fi, overnight parking, showers, fresh food, snacks, drinks, and coffee.
Is the Pilot Travel Center in Jackson, TN open 24 hours?
Yes, the Jackson, TN location is open 24 hours every day, including holidays with regular hours.
Are showers available at this Pilot Travel Center location?
Showers are available at some locations; for availability and pricing, please use the store locator tool or contact the store directly.
Can anyone purchase a shower at this location?
Yes, anyone can purchase a shower at Pilot Travel Center locations.
Does this location offer overnight parking?
Yes, overnight parking is offered. For specific rules and availability, please contact the store directly.
What payment methods are accepted at Pilot Travel Center Jackson?
They accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, and Google Pay.
Are there electric vehicle charging stations available at this location?
Yes, there are Electric Vehicle Charging Stations available at the Jackson, TN Pilot Travel Center.
How can nearby Pilot Flying J and CAT Scale facilities help drivers?
The nearby Pilot Flying J provides additional gas and travel services, while the CAT Scale allows truck drivers to weigh their trucks, facilitating smooth trips.
What nearby dining options are available around Pilot Travel Center in Jackson?
Nearby dining includes Cinnabon for sandwiches, Denny's for American breakfast and brunch, and Boss & Ross BBQ for barbecue meals, offering a variety of food choices after fueling up.
Can travelers find accommodations near the Jackson Pilot Travel Center?
Yes, travelers can stay at nearby hotels like Comfort Inn Jackson I-40 and La Quinta Inn & Suites by Wyndham Jackson for convenient lodging options.