Dissatisfied was a loyal customer love the staff but upon years off getting my service done with them they staff broken my oil pan so my car was constantly leaking oil & they suggested I put lubricant in my motor to slow the oil leak , so they recommended me to go to Firestone I went there they discovered that my oil pan was cracked now I take my services to Firestone I am disappointed in the lack of integrity of the company for not taken ownership of this incident I will never again recommend anyone to get service done here . I had to pay over $1000 for a new oil pan but they staff wasn’t accommodating. I don’t want anyone to experience what I’ve gone through the manager stated it’s nothing he could do rather trying to keep my loyalty they showed 0% empathy if you want to be done correctly this isn’t the place loved them until this point . I’m a business manager here in the local city this isn’t how I would run my business I repeat do not go here .
BN
Bella Kate Nguyen
Aug 30, 2025
1.0
I would not go here. I got my oil changed here and after I started having an oil leak. So I came back and told them I got my oil changed and afterwards started having an oil leak can you check and make sure it is not from the work you did. He looked at it and assured me everything they did looked good and everything was tightened up and my leak was coming from my oil pan maybe a gasket. So I took it to a mechanics shop and after they checked it out they found the oil filter was barely tightened on which was causing the leak and was charged 200 dollars for this visit. I have also contacted there help center and told them and never received anything back.
G6
Golden 6166
Jul 28, 2025
5.0
Honest business. We are tourists traveling in and had a rental that flashed an oil change light at us and they told us that it had actually been changed and they topped us off. They definitely could've lied to us about it but they didn't! Very nice people :)
KH
Kevin Hoover
Jul 26, 2025
5.0
Billy did a fast and wonderful job on our car. He even went the extra mile to check all tire psi. His customer service was amazing
What services does Grease Monkey in Jackson, TN offer?
Grease Monkey provides oil changes and various vehicle maintenance services to keep your car running smoothly.
What are the operating hours for Grease Monkey at 2127 North Highland Ave?
Grease Monkey is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.
Where is Grease Monkey located in Jackson, TN?
It is located at 2127 North Highland Ave, Jackson, TN 38305.
How can I contact Grease Monkey in Jackson for vehicle maintenance?
You can reach Grease Monkey by phone at +1 731-660-7399.
Does Grease Monkey have an online presence where I can find more information?
Yes, you can visit their website at https://www.greasemonkey.com/locations/tn/jackson/2127-north-highland-ave or their Facebook page at https://www.facebook.com/599023606802747.
What type of business is Grease Monkey classified as?
Grease Monkey is classified as an Oil Change Service Station and Auto Repair Shop.
Are there any well-known competitors to Grease Monkey in the Jackson area?
Yes, competitors include Valvoline, Jiffy Lube, Take5, Midas, and Express Oil.
What nearby dining options can I visit before or after my vehicle service at Grease Monkey?
Nearby dining options include Burger King, Mi Veracruz Antojitos Mexicanos, Sonic Drive-In, Baskin-Robbins, and Papa John's Pizza.
If I'm running errands near Grease Monkey, what other stores or services are nearby?
Nearby you can find Marie's Good Store for groceries, Office Depot for office supplies, and Advance Auto Parts for automotive supplies.
Where can I find courier and shipping services close to Grease Monkey?
The UPS Access Point location is nearby, providing courier, delivery, and shipping services.