Many customers praised the exceptional customer service, highlighting staff members like Jamie, Tim, and Denise for their helpfulness and professionalism.
Efficiency
Customers frequently noted the quick and efficient service, with many repairs and tire changes completed in a timely manner.
Mixed Experiences
While many reviews were positive, there were several complaints about overcharging and unsatisfactory repairs, indicating a need for consistency in service quality.
Trustworthiness
Some customers expressed concerns about being misled or overcharged, suggesting that trust issues may exist for certain clients.
Overall Satisfaction
Despite some negative feedback, a significant number of reviews reflected high satisfaction with the service and willingness to return.
CW
Carol Weeks
Oct 1, 2025
5.0
On vacation got a flat tire. The tire dealer across the road couldn't help.
Goodyear came to my rescue and got it done in an hour.
MW
Michael Wilson
Aug 14, 2025
5.0
quick, efficient service. Brake pads, rotors, tires, oil change in 1.5hrs and I was an unexpected walk-in
PD
Peter Dunn
Aug 12, 2025
1.0
Oil change cost me an $1800 repair bill. Barefoot tech wearing flip flops stripped out the oil drain plug. Blamed it on the previous oil change.
DG
dolo g
Jul 26, 2025
5.0
Great costumer service
MB
M B
Jul 5, 2025
5.0
Jamie was wonderful to work with. He went above and beyond to assist my Wife that had a blowout while traveling alone. He took it upon himself to arrange welding of the bent rim and was able to secure a specialty tire. I can’t say enough good things about my experience with Jackson Goodyear!
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service in Jackson, TN offer?
Goodyear Auto Service in Jackson provides full-service tire and automotive repairs, including tire sales, oil changes, and mechanic services.
Where is Goodyear Auto Service located?
It is located at 1982 North Highland Avenue, Jackson, TN 38305-4919, USA.
What are the operating hours of Goodyear Auto Service?
They are open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.
Does Goodyear Auto Service offer in-store pickup for services or products?
Yes, Goodyear Auto Service offers in-store pickup as one of their service options.
What payment options are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the facility has wheelchair accessible entrances and restrooms.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online at https://www.goodyearautoservice.com/en-US/make-appointment.
What automotive competitors are near Goodyear Auto Service in Jackson, TN?
Nearby competitors include Firestone Complete Auto Care, Discount Tire, NTB, Pep Boys, and Monro.
Are there any restaurants near Goodyear Auto Service where I can eat before or after my visit?
Yes, nearby dining options include Jackson's 'Vac' Shack, Krystal, Catfish Galley, Chuck E. Cheese, and Sbarro.
What convenient amenities are located near Goodyear Auto Service?
Nearby you can find gas stations like Exxon and BP, a credit union named Leaders Credit Union, and several retail stores including Sears and Finish Line.