Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Jackson, TN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Highway 45 Bypass location today.
Location
Hours
Reviews
4.2
746 reviews
5 stars
500
4 stars
95
3 stars
39
2 stars
28
1 star
84
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting exceptional service from employees like Dallas and Bree.
Reservation Issues
Numerous reviews mentioned problems with honoring reservations, including customers arriving to find no cars available despite prior confirmations.
Vehicle Quality
Feedback indicated mixed experiences with vehicle cleanliness and condition, with some customers receiving cars that did not meet their expectations.
Communication Problems
Several customers reported poor communication, both in terms of reaching the location and receiving timely updates about their reservations.
Staffing Concerns
Multiple reviews noted that the location appeared understaffed, leading to long wait times and a chaotic environment.
- SWStella WilliamsDec 14, 20251.0Enterprise rented me a cigarette contaminated smelling car which left me coughing to this day. I am very disappointed 😢
- SPSue PannulloDec 13, 20255.0I received excellent customer service
- TTTy TosDec 12, 20255.0An amazing store with an amazing staff! From Dallas handling customer rotation to Grace's communication and coordination. Ryans can do attitude without losin his cool. Between the clean carpets, quick phone calls, and cordial check-ins id say this spot is great. All in all this team has it handled!
- FMFAM MILANNov 30, 20253.0The car was a 2025, yet it wobble and needed an alignment. I shared information and pray that it was handled on the return.
- JMJeff MathenyNov 19, 20251.0Nice people but very poor communication between their call center and their local offices. I’ll be looking for another company until or if they correct it.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Jackson, TN?
You can rent a wide range of vehicles including cars, vans, luxury cars, and trucks.
What are the operating hours for Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open from 7:30 AM to 6:00 PM Monday through Friday.
Is Enterprise Rent-A-Car available on weekends?
Yes, the location is open on Saturdays from 9:00 AM to 12:00 PM, and on Sundays from 1:00 PM to 4:00 PM.
Where is Enterprise Rent-A-Car located in Jackson, TN?
The location is at 1111 Highway 45 Byp, Jackson, TN 38301, USA.
Does Enterprise Rent-A-Car offer special deals or discounts?
Yes, they offer great weekend rates and discounts for active military members.
Which payment methods are accepted at this Enterprise Rent-A-Car location?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I reserve a vehicle online for Enterprise Rent-A-Car in Jackson?
Yes, you can reserve a rental car online through their reservation website.
What nearby truck rental options are available around Enterprise Rent-A-Car?
Nearby options include Enterprise Truck Rental, U-Haul Neighborhood Dealer, and Highway 45 Bypass Storage for truck rentals.
Are there any automotive repair or parts services near Enterprise Rent-A-Car?
Yes, nearby locations like Rhino Linings, Jackson Off Road Plus, Southern Trucks and 4X4, and Bill's Transmissions offer automotive parts and repair services.
What recreational activities can I enjoy near Enterprise Rent-A-Car in Jackson?
You can visit recreational spots like Magic Wheels Skating Center and Ritz Magic Wheels for gym and roller skating activities nearby.