Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Vann Drive in Jackson, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Jackson, TN or call us at (731) 660-2694.
Many customers praised the exceptional service provided by staff members, particularly Brittany and Eric, who went above and beyond to assist with various issues.
Knowledgeable Staff
Customers frequently noted the staff's expertise and ability to diagnose problems quickly, contributing to a positive experience.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, including rude behavior from certain employees and issues with inventory accuracy.
Efficiency
Several reviews highlighted the quick service and efficiency in handling tasks such as battery replacements and part installations.
Store Environment
The store was generally described as clean and well-stocked, although there were occasional complaints about specific staff interactions.
TD
Trish Dubes
Nov 10, 2025
5.0
Brittney Morris was incredibly helpful and did all that she could to help us with a new battery. Great service!
DG
Dylan “RoofingRep” Glidwell
Oct 15, 2025
5.0
Brittany was my employee who helped me with my service. Came to the store and asked if they could identify what was wrong with my car due to the squealing and she was able to identify my problem in minutes and provided me with a new belt and even offered to help replace it!! Definitely recommend her to all my friends and recommend the store as well!!!
AG
Ashley Gause
Oct 15, 2025
5.0
I stopped by AutoZone to get a new battery, Brittany who helped me did an amazing job. She was friendly, professional, and quick — had my battery installed in no time. I really appreciate her positive attitude and how confident she was with the whole process. Great customer service like that deserves recognition! Thank you so much! I really appreciate you!
DM
David Morse
Oct 14, 2025
5.0
Miss Brittany Morris is the most wonderful and patient person I have ever come across. I was in such need of help and she was so terrific and I appreciate her endlessly. My next visit I had the pleasure of having Miss Carla help me and she was equally as wonderful and so patient with me as well.
KL
Katie Lafrance
Oct 14, 2025
5.0
The customer service is always the greatest when I come in. . . They sure do know how to make to where I want to come back again and again