Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Vann Drive in Jackson, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Jackson, TN or call us at (731) 660-2694.
Many customers praised the friendly and helpful staff, particularly highlighting employees like Brittany and Eric for going above and beyond.
Product Knowledge
Several reviews noted that staff demonstrated good knowledge about products and provided helpful advice, although there were some complaints about uneducated employees.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude staff and issues with incorrect products or pricing.
Efficiency
Customers appreciated the quick service and efficiency in handling their needs, especially during busy times.
MB
McKenzie Bobbitt
Jan 27, 2026
5.0
Highly recommend this AutoZone! I was driving through in a rental car that had failing windshield wipers when it was really raining cats & dogs. I pulled in during the downpour and Mr. Earl helped me find the right windshield wipers within a few minutes. Turns out there is an "Accessory Mode" in some of these new cars that locks the wipers in place. After I figured out how to get the windshield wipers up right to unlock them Earl ran out and helped change them. Such a fast pit stop and truly an easy breezy experience! Friendly employees and truly a great help on the road trip through West TN. Thank you again Earl!
CD
Cassandra Duran
Jan 9, 2026
5.0
Great customer service!
TM
Timothy Morgan
Jan 1, 2026
2.0
Very rude staff, older ladie was trying to sell me wipers that were 35 dollars EACH when I had already brought the wipers i wanted to purchase, another employee was really kind (no idea if he was a manger but he deserves to be one)he's the only reason this review is 2 stars.The lady also tried to charge me 15 DOLLARS to install them, the man offered to do them for free but I was already pretty pissed at the overall experience with the lady so I politely declined. Would just buy your wipers online and install them yourself or just come in when the lady isn't their.
LF
Lesa Ferguson
Dec 22, 2025
5.0
Maggie is an awesome asset to the company so kind & friendly! I appreciate all she did to help me with my van!!!
Just a thank you to Maggie for being so AWESOME!!!!
JG
Jess Grant
Dec 10, 2025
1.0
The people that work at this store don't even know what they're talking about when they sell you a part. They also mark up their products for at least 4× the cost. I bought a part from them that was completely incompatible with my car and went back the next day to at the very least request store credit and they gave attitude with the whole thing. I would recommend to anyone that they should go-to O'Reilly's instead. Any day of the week.