Advance Auto Parts

4.2
223 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 2534 Jacksboro Pike in Jacksboro offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2534 Jacksboro Pike, Jacksboro, TN
37757, United States

Hours

Reviews

4.2
223 reviews
5 stars
132
4 stars
48
3 stars
20
2 stars
5
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some customers praising friendly and helpful staff, while others report rude and unhelpful service.

Staff Knowledge

Several reviews highlight knowledgeable employees who provide assistance and advice, but there are also mentions of inexperienced staff.

Product Availability

Customers frequently noted that the store usually has the parts they need, although some expressed frustration with pricing and stock issues.

Store Management

There are complaints about management and employee behavior, with some customers feeling that the store lacks proper training and customer care.
  • AB
    Austin Bontrager
    Dec 18, 2025
    5.0
    Jeff deserves a raise. Travelling back from Alanta. Ran into an issue. Needed new spark plugs and coil packs. My man Jeff helped me out and let me use some of the tools he had. I am a satisfied customer. Thanks Jeff from Advanced Auto.
  • JT
    Jennifer Tucker
    Sep 12, 2025
    5.0
    I was on my way to Pigeon Forge and started having car problems, stopped at the advanced in La Follete. Bryson and Carla both went above and beyond for us. To the point that when they new it was something serious Carla called her daughter and a friend with a tow truck and got us 25 miles down the road to a Kia dealership and the airport car rental. I guess sometimes Angels work in an Advanced Auto Parts.
  • JP
    J P
    Aug 17, 2025
    1.0
    The girl in there did not offer me any assistance and acted annoyed when i asked her for some help. I wasn’t aware she was being paid to sit on her phone.
  • HL
    heather lewis
    Jul 31, 2025
    5.0
    Friendly very helpful southern style!
  • MS
    Michael Soreano
    Jun 15, 2019
    5.0
    The manager there is very knowledgeable and helpful.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*