Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 2534 Jacksboro Pike in Jacksboro offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.2
222 reviews
5 stars
131
4 stars
48
3 stars
20
2 stars
5
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some customers praising friendly and helpful staff, while others report rude and unhelpful service.
Staff Knowledge
Several reviews highlight knowledgeable employees who provide assistance and advice, but there are also mentions of inexperienced staff.
Store Experience
Customers appreciate the convenience of the store and the availability of parts, but some express frustration with long wait times and poor management.
Pricing
Prices are noted as being higher than competitors, but some customers feel the service justifies the cost.
Overall Satisfaction
While some customers have had positive experiences, a significant number express dissatisfaction and indicate they would not return.
- JTJennifer TuckerSep 12, 20255.0I was on my way to Pigeon Forge and started having car problems, stopped at the advanced in La Follete. Bryson and Carla both went above and beyond for us. To the point that when they new it was something serious Carla called her daughter and a friend with a tow truck and got us 25 miles down the road to a Kia dealership and the airport car rental. I guess sometimes Angels work in an Advanced Auto Parts.
- JPJ PAug 17, 20251.0The girl in there did not offer me any assistance and acted annoyed when i asked her for some help. I wasn’t aware she was being paid to sit on her phone.
- HLheather lewisJul 31, 20255.0Friendly very helpful southern style!
- HBHeather BuchananJun 10, 20251.0Worst customer service I've ever experienced.
- ABApril BeatyMay 24, 20195.0Great Service! Thank you Matthew!
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of automotive products does Advance Auto Parts in Jacksboro offer?
Advance Auto Parts offers automotive aftermarket products including car batteries, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits.
Does Advance Auto Parts install batteries purchased at the store?
Yes, Advance Auto Parts offers free battery installation on most batteries purchased from the store. Exclusions may apply.
Can Advance Auto Parts recycle used motor oil and batteries?
Yes, we recycle used motor oil and batteries for free at this location. Exclusions may apply.
What services does Advance Auto Parts provide regarding car batteries?
We offer free battery testing, free battery installation with purchase, and free battery recycling regardless of where you bought the battery. Exclusions may apply.
Are appointments required for services at Advance Auto Parts?
No, appointments are not required to use in-store services at Advance Auto Parts.
What are the store hours for Advance Auto Parts at 2534 Jacksboro Pike?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM and Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer curbside pickup?
Yes, curbside pickup is available at this Advance Auto Parts location.
Which nearby dining options can I visit near Advance Auto Parts in Jacksboro?
You can visit Ninja Hibachi Grill for Japanese cuisine, Charley's Grilled Subs for sandwiches, Taco Bell for fast Mexican food, or Southern Sweets and Eats food truck, all located near Advance Auto Parts.
Are there nearby automotive services close to Advance Auto Parts in Jacksboro?
Yes, Doyle's Tire Shop, Doyle's Tires, and Eagle Tire Pros provide tire and automotive repair services near Advance Auto Parts.
What nearby services are available to customers who want to combine errands with their visit to Advance Auto Parts?
Nearby you can visit the UPS Access Point location for shipping services, Y-12 Federal Credit Union for banking needs, or Tractor Supply Co. for outdoor gear, making it convenient to handle multiple tasks during your visit.