Many customers praised the friendly and helpful staff, particularly highlighting Walter and Frank for their exceptional service.
Pricing Concerns
Several reviews mentioned issues with pricing, including claims of overcharging and unnecessary repairs, leading to dissatisfaction.
Efficiency
Customers appreciated the quick service and timely repairs, with many noting that their vehicles were serviced promptly.
Trustworthiness
Mixed feedback on trustworthiness, with some customers feeling taken advantage of or misled regarding necessary repairs.
Communication
Communication was highlighted positively by some, while others reported poor communication and lack of follow-up.
JG
Judy Gooden
1 day ago
5.0
Wow! I took my car to Goodyear for brake pads. They called and told me I didn’t need brake pads but needed to replace sensors which was a lot cheaper. I was impressed with their honesty! While working on the car they discovered a coolant leak and it was going to be costly to say the least. They were kind enough (unbeknownst to me) to call the dealership where I bought my car and talked with them. The dealership told them to fix my car and they would take care of the bill. Goodyear truly went above and beyond! I am grateful!!
BW
Brian Vander Werf
Feb 6, 2026
5.0
Had my car towed into Goodyear last night around 5pm. Went to shop this morning, 9am and already had new battery installed. Fantastic Service! Thank you!
LD
Laura Lindstrom Davis
Jan 29, 2026
5.0
I feel like I found a unicorn with this location! Big name brand with small town customer service and feel. Not only did the team leader, Walter call me before my appointment to make sure they had everything correct in the system and to make sure I didn’t need anything additional added, upon arrival he was incredibly warm and engaging. This is my first Subaru and multiple staff took time to explain some of the new to me features on my vehicle as well as resolve my issues in good time. I’m excited to have found a place where I was treated like a person and not just a number. I feel confident that they know what they’re doing, and they have the Goodyear brand and quality behind them as well. Walter has definitely earned my business now and in the future.
SL
Samuel Lane
Jan 29, 2026
5.0
They did a wonderful job and the price was reasonable! I will be taking both my cars back for any needed repairs.
NN
No Name
Jan 29, 2026
1.0
I had been a client for years until recently. I was told I needed new brakes/rotors and it would be $800 for front and back (claimed they wouldn't change just pads.) Absolutely ridiculous cost! So I was on a mission to learn how to do it myself. Turns out I didn't need any of it. Rotors were fine and still had life on the pads, although I did go ahead and change the front. $70 dollars and a couple hours of my time vs $800. They also charge ~$110 for an oil change. Save yourself the headache and robbery. Find a reliable, trustworthy business. This place isn't it.
Frequently Asked Questions About Goodyear Auto Service
What types of automotive services does Goodyear Auto Service offer?
Goodyear Auto Service offers full-service tire and automotive repairs, including oil changes with a certified mechanic on site.
What are the opening hours of Goodyear Auto Service?
Goodyear Auto Service is open Monday to Saturday from 8:00 AM to 7:00 PM and is closed on Sundays.
Does Goodyear Auto Service provide pickup and delivery services?
Yes, Goodyear Auto Service offers in-store pickup for customers.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service accessible for wheelchair users?
Yes, the facility has a wheelchair accessible entrance and restroom.
Can I book an appointment online at Goodyear Auto Service?
Yes, appointments can be made online through their reservation website.
What should I know about Goodyear Auto Service's holiday hours?
The center is closed on Thanksgiving (Nov 27) and Christmas Day (Dec 25). On Christmas Eve (Dec 24) and New Year's Eve (Dec 31), they operate from 8:00 AM to 5:00 PM.
What dining options are available near Goodyear Auto Service?
Nearby, you can enjoy meals at CiCi's Pizza, Formosa Restaurant for Chinese cuisine, and Wingstop for chicken wings.
Where can I go nearby Goodyear Auto Service for a quick coffee or snack?
You can visit 7 Brew Coffee or Fresh Pot Cafe, both located close to Goodyear Auto Service.
Are there fitness or wellness centers near Goodyear Auto Service?
Yes, Planet Fitness gym and Evergreen Massage spa are nearby if you want to visit before or after your appointment.
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