AutoZone Auto Parts

4.2
322 reviews
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Business Details

5127 Hixson Pike, Hixson, TN
37343, United States
(423) 877-5032
https://www.autozone.com/locations/tn/hixson/5127-hixson-pike.html
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About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Hixson Pike in Hixson, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Hixson, TN or call us at (423) 877-5032.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5127 Hixson Pike, Hixson, TN
37343, United States

Hours

Reviews

4.2
322 reviews
5 stars
199
4 stars
57
3 stars
29
2 stars
11
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews praised the staff for going above and beyond to assist customers, highlighting their friendliness, helpfulness, and willingness to provide exceptional service.

Knowledgeable Staff

Customers frequently noted the staff's expertise and ability to provide accurate information and assistance with car-related issues.

Positive Experiences

Many customers shared positive experiences, expressing satisfaction with the service received and a desire to return due to the helpfulness of employees.

Inventory Issues

Some customers reported issues with inventory availability, stating that items they needed were out of stock despite online listings.

Mixed Experiences

While many reviews were positive, there were a few mentions of poor customer service experiences, indicating inconsistency in service quality.
  • DW
    Daniel Whitley
    Nov 3, 2025
    5.0
    People here care for there customers and where very helpful.
  • ZB
    Zoe Burson
    Oct 24, 2025
    5.0
    Guys were super helpful, Vinny at the hixson location went the extra mile to help me out, and I really appreciated that. Thanks guys!
  • EW
    Emma Whitland
    Oct 16, 2025
    5.0
    I've been coming to this location for years due to the great customer service. Today George helped me for the first time and he was such a gentleman and helped me out a lot. He was very willing to go above and beyond and just showed that he cares and takes pride in his job and for the people he's helping!
  • KH
    kristen Hites
    Oct 5, 2025
    5.0
    Big shoutout to the crew working tonight 10/5/2025 I didn’t catch the names. (Edit, I went back today and found out the employees were named Sylvia and the young guy was named max) I was trying to fix something on my car, all of a sudden I was dizzy and felt like I was going to pass out. I realized I hadn’t eaten much today, so I wobbled in and told them I felt like I was about to pass out, bc my sugar was low. so both team members quickly brought me Debbie cakes, they were both so sweet and I am forever grateful!! Thank you!! I am a forever customer now!!
  • TT
    Troy Taylor
    Sep 22, 2025
    5.0
    I came in around 7:30 p.m. on september 22, 2025 regarding a brake light on my 2013 ford cmax hybrid energi cause i wasn't sure exactly how to put it on. A guy name George looked at it and put it on for me without me asking, he was very nice and saved me a hassle cause i didn't have the right tools. I highly recommend going to this autozone, i couldn't be more pleased thank you so much George and i think he deserves a raise just saying very nice and helpful.
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Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Hixson, TN?

AutoZone Auto Parts in Hixson, TN is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 8:30 AM to 8:00 PM on Sundays.

What types of auto parts and products does AutoZone Hixson offer?

They offer new and remanufactured hard parts, maintenance items, brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Edelbrock, Bosch, ACDelco, and more.