Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 5540 Highway 153 in Hixson offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with their needs.
Mixed Experiences
While some customers had excellent experiences, others reported significant issues with service, particularly regarding battery installations and staff availability.
Product Availability
Customers appreciated the store's ability to find the correct parts and the convenience of online ordering, though some experienced issues with stock and order fulfillment.
Store Environment
The store was generally described as clean and well-organized, contributing to a positive shopping experience.
SG
Scott Goulart
Dec 2, 2025
5.0
This was my first time visiting Advance Auto Parts, and I was extremely impressed with the service. I came in needing a headlight bulb, and after purchasing it, Jeremy noticed me outside struggling with the headlight assembly. Despite the freezing weather and it being only 15 minutes before closing, he came out with a flashlight and tools to help. Thanks to his willingness to go above and beyond, I was able to get it replaced. I’ll definitely be back. Thank you, Jeremy!
JF
Jennifer kell frost
Oct 18, 2025
5.0
Would highly recommend this location since Shawn and new staff have taken over this store. Before I had purchased 2 boat batteries that the previous staff had me go get off of the shelf and load into car and same situation with 2 other batteries. The lack of assistance from old crew had my mind set on never walking into this location again. But Shawn went above and beyond with helping with new headlight bulbs along with wiper blades.
SS
Shaun
Oct 17, 2025
5.0
I needed some headlights for my car, but I don't have very much mechanical know how, but the boss man there, Shawn, was the most helpful and genuinely nicest guy I've ever come across at an auto parts store?Not only did he help explain to me how they worked and how they went in , but he even did the work of installing them for me at no charge. I will definitely recommend him and his store to anybody and everybody that asks me, if I know of any place to go to
JM
Janelle Monay
Sep 4, 2025
1.0
Absolutely terrible! Went in for a battery and install. The ginger girl was basically in the store alone with no help. I waited a while. Finally we walk through the steps for a battery and she asked me if I wanted it installed. I said sure.....biggest mistake!! I spent over $200 to be 200% aggravated. She unhooked my battery and could not put the new battery in. I asked if anyone was in there who can help, one of the guys maybe because I saw someone in the back. She said she was alone, all the drivers left. She lied!! I go back in the store because I know I saw someone else. It's a short dark hair guy checking out customer. I advised him that she was having trouble with the battery and asked if he can help. He proceeded to complain about having to help check out customer because the manager decided to leave the store for lunch and he isn't suppose to be covering the store...then said I would just have to wait for the manager to get back for help. I go back outside and she is still struggling. She then called her roommate on FaceTime, because the roommate also works there. She showed her the battery, to help her. The friend told her to get the manager but she too also said the manager was taking an extended lunch and wasn't there...and that I been waiting over 45 mins. At this point I would leave but HOW WITH NO BATTERY. She was still struggling for a while, then the ginger hair manager came back and walked right pass her. She said something to him but he kept walking....She finally...Finally got it but couldn't tighten my bolts. She goes to get the manager who is absolutely no help...he says oh it's in there right. I'm telling him its not fasten. The ginger hair girl completely left him there with me....not explaining her incompetence. He said that my bolts wouldn't tighten due to erosion...but they were tight and tighten everywhere else until she touched my car and all the other ones tighten after. Then he say they don't sell bolts but I should be fine for a short period until I get someone else to fix it. I will never be back to this store...it's terrible. The girl tried to give excuses on why she was struggling but in my honest opinion, she should never touch anything but a register again!!
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of automotive products does Advance Auto Parts in Hixson offer?
Advance Auto Parts offers automotive aftermarket products including batteries, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits.
Does Advance Auto Parts offer battery testing and installation services?
Yes, they offer free battery testing and free battery installation with purchase at most locations.
Can I recycle my used motor oil and batteries at Advance Auto Parts?
Yes, Advance Auto Parts will recycle your used motor oil and batteries for free. Exclusions may apply.
What are the store hours for Advance Auto Parts in Hixson?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM and Sunday from 8:00 AM to 8:00 PM.
Does Advance Auto Parts offer curbside pickup or same-day delivery?
Yes, they offer in-store pickup, curbside pickup, and same-day delivery services.
What payment options are accepted at Advance Auto Parts?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is there free parking and is the store wheelchair accessible?
Yes, Advance Auto Parts provides free parking and wheelchair accessible entrance and parking.
Are there nearby places I can visit after shopping at Advance Auto Parts in Hixson?
Yes, nearby places include LongHorn Steakhouse and Olive Garden for dining, 8F Ice Cream for a dessert treat, and The Vitamin Shoppe for health supplements.
Where can I get my car washed near Advance Auto Parts in Hixson?
ModWash, an auto detailing and car wash service, is located nearby and convenient for customers to use after visiting Advance Auto Parts.
Are there urgent care or medical centers near Advance Auto Parts?
Yes, AFC Urgent Care Hixson TN and AFC Urgent Care Hixson are nearby, making it convenient if you need medical attention before or after your visit.