Enterprise Rent-A-Car

4.2
558 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Hendersonville, TN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Hendersonville location today.

Location

Enterprise Rent-A-Car
759 W Main St, Hendersonville, TN
37075, United States

Hours

Reviews

4.2
558 reviews
5 stars
377
4 stars
65
3 stars
26
2 stars
19
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were significant complaints about poor communication and unprofessional behavior from some employees.

Vehicle Condition

Several reviews highlighted issues with the cleanliness and maintenance of the rental cars, including unpleasant odors and mechanical problems.

Reservation Issues

Numerous customers experienced problems with reservations, including not having the reserved vehicle available and miscommunication regarding pickup times.

Efficiency

Many customers appreciated the quick and efficient rental process, especially when the location was not busy.

Overall Experience

Feedback was mixed, with some customers having excellent experiences while others reported significant frustrations, leading to a lack of consistency in service quality.
  • SM
    Sarah Mcfall
    2 days ago
    1.0
    They take forever
  • KP
    Ketzel Pretzel
    Nov 4, 2025
    2.0
    Car reeks of cigarettes and is way smaller than what we paid for.
  • WS
    Walter Schissler
    Oct 31, 2025
    5.0
    Quick and efficient at the Hendersonville TN Enterprise Car Rental location. I was impressed.
  • ES
    Erika Seastrand
    Oct 24, 2025
    5.0
    I had such a great experience with this Enterprise branch from start to finish! Everyone I interacted with was incredibly kind, helpful, and professional. The rental process was quick and hassle-free, and the car was spotless and perfect for my trip. When I returned my car, I happened to overhear a team member assisting another family who had a mix-up with a reservation made through a different branch. I was so impressed by how professionally and patiently he handled the situation — he clearly cared about helping them, even though the issue hadn’t originated with his team. That level of professionalism and customer care really stood out to me. I couldn’t have asked for a smoother or more positive experience — highly recommend this branch!
  • GM
    Garrett McDaniel
    Oct 20, 2025
    1.0
    I was on hold for an hour and a half before I finally took an Uber to make the reservation in person, and was told no. Called multiple times, never could get answers to my questions, and wasted my time and money to try and get help with the rental process in person. Customer service is deplorable.

Frequently Asked Questions About Enterprise Rent-A-Car

What are the operating hours of Enterprise Rent-A-Car in Hendersonville?

We are open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and Sunday from 12:00 PM to 3:00 PM.

Where is Enterprise Rent-A-Car located in Hendersonville, TN?

Our location is 759 W Main St, Hendersonville, TN 37075, USA.