AutoZone Auto Parts

4.3
544 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Roane St in Harriman, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Harriman, TN or call us at (865) 882-5667.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
609 S Roane St, Harriman, TN
37748, United States

Hours

Reviews

4.3
544 reviews
5 stars
320
4 stars
129
3 stars
55
2 stars
14
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service; while some employees are praised for being helpful and friendly, others are criticized for being rude and inattentive.

Employee Knowledge

Many customers noted that employees are knowledgeable and able to assist with various automotive needs, although there are instances of staff lacking product knowledge.

Store Environment

The store environment received mixed reviews, with some customers appreciating the cleanliness and organization, while others reported issues with employees socializing instead of assisting customers.

Product Availability

Customers generally found that the store has a good selection of parts and can order items quickly, but there are complaints about receiving incorrect parts.

Pricing

Prices are considered high by some customers, but many appreciate the military discount and the overall value for quality parts.
  • JB
    Jeromy B
    Jan 10, 2026
    5.0
    Everyone behind the counter is always helpful and willing to go the extra mile for their customers
  • MM
    Michael
    Jan 5, 2026
    2.0
    I gave 2 stars because went to this autozone and had 3 employees just standing around of outside smoking and leaving this lady doing all the work from helping customers and answering the phones. The date and time was jan-5-2026 @3:30. And this isn't this first time. However the lady that was working I'll give her 5 stars. Every time I go in there and she's working. She does her job.
  • CR
    Christopher Richie
    Dec 18, 2025
    5.0
    Came in for an emergency windshield wiper situation—apparently my wife tried to change it without telling me, and, well… it flew off on the freeway! We made a quick pitstop for a replacement and stopped here, where we met Brett. What an awesome guy! Super helpful, friendly, and made what could have been a stressful moment way easier. Grateful for people like him in the world—thanks so much, Brett!
  • BD
    Billy Dennison
    Oct 28, 2025
    5.0
    I want to say Miranda is an outstanding team player and can teach Oak Ridge Autozone a few things about customer service. Way to Go!!!!! She tackled my problem when oak ridge store manager Robyn and worker nick couldn’t wait to tell me they couldn’t help me and couldn’t be bothered to take time and help research and basically do their job. help the customer!!! I called other store Miranda solved my problem and called me back to ease my mind now that never happens. Girl you should be promoted. Great job.
  • DC
    Donna Capps
    Oct 27, 2025
    5.0
    I visited the Harriman store yesterday and today, Lisa was very helpful and friendly, I’ve dealt with her several times and she has always been very friendly, thank you Lisa

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Harriman, TN?

AutoZone Auto Parts in Harriman is open Monday through Saturday from 7:30 AM to 9:00 PM and Sunday from 9:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services to its customers.