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AutoZone Auto Parts

4.3
(545 reviews)

Business Details

609 S Roane St, Harriman, TN
37748, United States
(865) 882-5667
https://www.autozone.com/locations/tn/harriman/609-s-roane-st.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Roane St in Harriman, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Harriman, TN or call us at (865) 882-5667.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
609 S Roane St, Harriman, TN
37748, United States

Hours

Reviews

4.3
545 reviews
5 stars
321
4 stars
129
3 stars
55
2 stars
14
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of excellent and poor customer service experiences, with some employees praised for their helpfulness while others were criticized for being rude or inattentive.

Knowledgeable Staff

Many customers noted the staff's knowledge and ability to assist with vehicle needs, although there were instances of employees lacking specific product knowledge.

Store Environment

Several reviews mentioned issues with staff being unprofessional, such as smoking outside or engaging in personal conversations instead of assisting customers.

Product Availability

Customers generally found that the store had a good selection of parts, though there were complaints about incorrect orders and delays in receiving parts.

Pricing

While some customers appreciated the competitive pricing, others felt that prices were high compared to competitors.
  • KB
    Kenneth Blanchard
    Feb 15, 2026
    5.0
    What a wonderful change from the normal auto parts game.. Extremely knowledgeable team of helpful employees.. I have an old 1978 Ford F-250 Custom with a 400 ci engine in need of TLC.. Spot on with all my needs and advice I could trust, as I seen their professionalism in the conduct of the Stores business.. I could only dream of a great team of people in my area in which I settle.. Definitely best AutoZone experience in years..
  • JB
    Jeromy B
    Jan 10, 2026
    5.0
    Everyone behind the counter is always helpful and willing to go the extra mile for their customers
  • MM
    Michael
    Jan 5, 2026
    2.0
    I gave 2 stars because went to this autozone and had 3 employees just standing around of outside smoking and leaving this lady doing all the work from helping customers and answering the phones. The date and time was jan-5-2026 @3:30. And this isn't this first time. However the lady that was working I'll give her 5 stars. Every time I go in there and she's working. She does her job.
  • CR
    Christopher Richie
    Dec 18, 2025
    5.0
    Came in for an emergency windshield wiper situation—apparently my wife tried to change it without telling me, and, well… it flew off on the freeway! We made a quick pitstop for a replacement and stopped here, where we met Brett. What an awesome guy! Super helpful, friendly, and made what could have been a stressful moment way easier. Grateful for people like him in the world—thanks so much, Brett!
  • BD
    Billy Dennison
    Oct 28, 2025
    5.0
    I want to say Miranda is an outstanding team player and can teach Oak Ridge Autozone a few things about customer service. Way to Go!!!!! She tackled my problem when oak ridge store manager Robyn and worker nick couldn’t wait to tell me they couldn’t help me and couldn’t be bothered to take time and help research and basically do their job. help the customer!!! I called other store Miranda solved my problem and called me back to ease my mind now that never happens. Girl you should be promoted. Great job.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Harriman, TN?

AutoZone Auto Parts in Harriman is open Monday through Saturday from 7:30 AM to 9:00 PM and Sunday from 9:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services to its customers.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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