Brand Certified
Pilot Travel Center
4.0(1694 reviews)
Certified by Pilot Travel Center • Mar 01, 2026
Business Details
11190 Baileyton Rd, Greeneville, TN
37745, United States
Certified by Pilot Travel Center • Mar 01, 2026
(423) 234-0414
Certified by Pilot Travel Center • Mar 01, 2026
https://locations.pilotflyingj.com/search
Certified by Pilot Travel Center • Mar 01, 2026
About
Certified by Pilot Travel Center • Mar 01, 2026
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Greeneville, TN!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Pilot Travel Center • Mar 01, 2026
Hours
Certified by Pilot Travel Center • Mar 01, 2026
Reviews
4.0
1,694 reviews
5 stars
820
4 stars
411
3 stars
206
2 stars
89
1 star
168
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported dirty restrooms and showers, with some stating that facilities were not properly cleaned.
Customer Service
Feedback indicated poor customer service, with staff described as rude or unhelpful, particularly during peak times.
Facilities
Customers noted the limited number of showers and gas pumps, leading to long wait times and congestion.
Parking Issues
The parking situation was frequently criticized, with many reviews mentioning insufficient space for trucks.
- AYA YFeb 15, 20261.0Don’t get shower, I lost my time. There are in line 24-25-26-27, but shower calling shower 1. I have waited 1 hours, shower line didn’t move for next. I think this is fraud.
- JCjuan castilloFeb 7, 20261.0I forgot these place sucks , second time I stop to have a shower and second time after waiting hours I better go back to the road . They have lazy people cleaning the showers and by the way is just 4 showers here. Worst place to stop
- MMMarkee McflyFeb 5, 20263.0Not the best pilot small ,only 3 showers and barely parking and the pics on google are not the truth there’s absolutely no where to sit down inside . This is a stop and go location
- MAMohanad AlnaisaniFeb 3, 20261.0Unfortunately, the customer service is terrible. The staff, and I'm specifically referring to the manager, have a harsh attitude. I don't understand how business owners can open such establishments without properly training their staff or knowing how to select employees. When you want to book a shower in this cold weather, you have to wait for hours inside the station because the booking system doesn't work from outside the building. It's 2026, and this level of backwardness is truly disappointing. If I weren't forced to, I wouldn't have come here. If you want to book a shower, you need to wait three hours because there are only three showers available.
- LALilah AnchondoFeb 2, 20261.0Gentleman with the North Carolina hoodie was moody and rude from the moment we walked in. The moment you walk into work you leave your gangster at the door. We're paying customers just trying to fuel and get back on the road. The other gentleman working was polite great customer service. Hope your day gets better sir.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What types of fuel does Pilot Travel Center in Greeneville, TN offer?
Pilot Travel Center provides gasoline, diesel, and DEF fuel options with high-speed pumps.
Are the Pilot Travel Center facilities open 24/7?
Yes, this location is open 24 hours a day, 7 days a week.
Does this Pilot Travel Center location offer showers and overnight parking?
Yes, showers and overnight parking are available; for reservations and details, please contact the store directly.
What payment methods are accepted at Pilot Travel Center in Greeneville?
They accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, and Google Pay.
Can anyone purchase a shower at the Pilot Travel Center?
Yes, showers are available for purchase by anyone at this location.
Is there a CAT scale available at this Pilot Travel Center?
Yes, all Pilot Travel Center locations, including this one, have CAT scales.
Are there any food options near the Pilot Travel Center in Greeneville?
Nearby dining options include Subway, IHOP, Dunkin', and Papa John's Pizza, providing a variety of meals before or after your visit.
What nearby services can assist with money transfers close to Pilot Travel Center?
Western Union is nearby and can assist with money transfer services during your stop.
If I need a truck repair or tire service near Pilot Travel Center, where can I go?
TA Truck Service and Davey Crockett Travel Plaza in the vicinity offer automotive and tire repair services for truck drivers.
Are there places near Pilot Travel Center for shopping or storage needs?
Yes, Baileyton Antique Mall offers shopping options, and B & J Mini Storage provides self-storage facilities nearby.
Brand Certified Facts from Pilot Travel Center
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Certified March 01, 2026Yext Knowledge Graph
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