Welcome to Pilot Travel Center in Greeneville, TN!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Multiple reviews highlighted dirty restrooms and showers, with some customers expressing disgust at the conditions.
Customer Service
While some staff were praised for being friendly, many reviews noted poor customer service and unhelpful management.
Parking Issues
Customers frequently mentioned the limited parking space for trucks, making it difficult to access the facility.
Facility Condition
The overall condition of the facility was criticized, with reports of broken pumps and a cramped layout.
SK
Sharon KANG
6 days ago
1.0
This is a place where you get angry.
There are only five gas pipes available. It's a place where you wait a long time and put everything in, but the arrow direction re-enters, causing confusion.
If you're done with gas, it would be convenient if there were signs at the exit as well to.
JL
james lyles
Jan 3, 2026
1.0
How about doing something about the parking spot blockers. Seriously they stop customers from parking.
HA
husham Alobaidi
Dec 14, 2025
1.0
This is a terrible truck stop i got there at 6:30 pm I was trying to fill my semi truck with diesel and there’s someone was on the pump for 46 minutes and I went inside to tell them about this truck driver he been sitting for 46 minutes there. they didn’t care they said there’s nothing we can do I talked to the manager he said the same thing you have to wait that’s crazy they don’t care about customers I will never fill my truck at this truck stop again.
don’t waste your time it’s small truck stop and people working there they doesn’t respect your time.
S0
SBA 072BabyG
Dec 3, 2025
5.0
Ms.Angela & Shawna they were very polite and very sweet after pump issues didnt get upset or nothing lovely people # Store51
JI
JMF Hauling Inc.
Nov 12, 2025
1.0
1 star is even too much credit.
As a truck driver we just want a clean shower after a long day.
But when you get your number called and they threw a towel on counter like it was picked up off the floor, feces all over the toilet, the previous persons filth all over the seat, and a shower that looks like Sasquatch just finished showering in, I’d say this pilot is an absolute joke of a facility and I’ll make sure my experience is circulated around the interwebs. Thanks, and no thanks.
I’d rather shower outside with a water hose at the fuel pump then pay for something that filthy.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What types of fuel does Pilot Travel Center in Greeneville, TN offer?
Pilot Travel Center provides gasoline, diesel, and DEF fuel options with high-speed pumps.
Are the Pilot Travel Center facilities open 24/7?
Yes, this location is open 24 hours a day, 7 days a week.
Does this Pilot Travel Center location offer showers and overnight parking?
Yes, showers and overnight parking are available; for reservations and details, please contact the store directly.
What payment methods are accepted at Pilot Travel Center in Greeneville?
They accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, and Google Pay.
Can anyone purchase a shower at the Pilot Travel Center?
Yes, showers are available for purchase by anyone at this location.
Is there a CAT scale available at this Pilot Travel Center?
Yes, all Pilot Travel Center locations, including this one, have CAT scales.
Are there any food options near the Pilot Travel Center in Greeneville?
Nearby dining options include Subway, IHOP, Dunkin', and Papa John's Pizza, providing a variety of meals before or after your visit.
What nearby services can assist with money transfers close to Pilot Travel Center?
Western Union is nearby and can assist with money transfer services during your stop.
If I need a truck repair or tire service near Pilot Travel Center, where can I go?
TA Truck Service and Davey Crockett Travel Plaza in the vicinity offer automotive and tire repair services for truck drivers.
Are there places near Pilot Travel Center for shopping or storage needs?
Yes, Baileyton Antique Mall offers shopping options, and B & J Mini Storage provides self-storage facilities nearby.