Enterprise Rent-A-Car

4.1
280 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Greeneville, TN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Greeneville location today.

Location

Enterprise Rent-A-Car
1545 E Andrew Johnson Hwy, Greeneville, TN
37745, United States

Hours

Reviews

4.1
280 reviews
5 stars
186
4 stars
30
3 stars
17
2 stars
13
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of excellent and poor customer service experiences, with some praising staff for being friendly and helpful, while others report rude interactions and lack of communication.

Vehicle Availability

Several customers expressed frustration over reserved vehicles not being available at pickup, leading to disappointment and inconvenience.

Cleanliness

There are mixed reviews regarding vehicle cleanliness, with some customers receiving dirty cars and others noting clean and well-maintained vehicles.

Rental Process

The rental process is generally described as quick and easy, although some customers experienced delays and issues with their reservations.

Pricing and Fees

Customers reported dissatisfaction with additional fees and charges, particularly regarding payment methods and deposit returns.
  • Q1
    Quick Stop 14
    2 days ago
    5.0
    They had everything ready when I picked up the car at the Greeneville location. I had a very positive experience both at pick up and the return. The staff were all very friendly and helpful.
  • JA
    Jerry Archer
    Nov 9, 2025
    5.0
    Great staff and clean car. Took good care of us and worked closely with our insurance company. Made a tough situation a little easier. Thank you
  • JG
    Just Da-Yumm Good
    Oct 17, 2025
    1.0
    Needed to rent a car to help transport my 80 year old grandmother after surgery. I had my insurance and grandmother was going to pay. She had zero intentions to drive…since she is not allowed to. Enterprise required an additional driver fee of $15 per day to use a different payment person. No reason for this other than a money grab. Took our biz to another rental company and got great service. Stay away from the Greeneville Enterprise
  • EC
    E. Irene Covington
    Oct 4, 2025
    5.0
    Enterprise was great to rent from and easy return to body shop.
  • JS
    Justin Sopha
    Sep 17, 2025
    5.0
    Enterprise came in solid again for me on my rental. Great price and excellent customer service. They even delivered the car to my place of employment to make life easier on me. And they moved quickly and thoroughly to get me on the road in a very decent time frame. Enterprise will always have my business.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car in Greeneville, TN?

You can rent various vehicles including cars, vans, luxury cars, and trucks at Enterprise Rent-A-Car in Greeneville.

What are the operating hours for Enterprise Rent-A-Car in Greeneville?

The Greeneville Enterprise Rent-A-Car location is open Monday through Friday from 7:30 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.