Advance Auto Parts

4.3
302 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 116 S Main St in Goodlettsville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
116 S Main St, Goodlettsville, TN
37072, United States

Hours

Reviews

4.3
302 reviews
5 stars
198
4 stars
54
3 stars
19
2 stars
7
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees going above and beyond to assist.

Mixed Experiences

While many reviews highlighted excellent service, there were notable complaints about rude staff and poor customer interactions, particularly with one manager.

Product Availability

Customers expressed frustration over stock issues, with some items not being available despite online orders being placed.

Store Environment

The store was generally described as clean and organized, but some customers reported long wait times and inadequate staffing during busy periods.

Installation Services

Several reviews mentioned positive experiences with installation services, although there were instances where customers felt service was lacking.
  • NG
    Natasha Gwynn
    Oct 5, 2025
    5.0
    I want to thank Brian and Aiden also Loy 🙏 saved our lives we needed a head light and they price matched it and put it in the most courteous and friendly ppl in Goodletsville I'll be back thanks again
  • CC
    Chris
    Sep 21, 2025
    5.0
    By far the best experience I've had at any at any automotive aftermarket ever. Everyone was friendly and extremely problem solving. Specifically Bryan who was very eager to help and did everything perfectly. More then earned a loyal customer. If you need help or just want to support a store that deserves it high recommend Advanced auto in goodlettsville.
  • CD
    Chris Drew
    Jul 4, 2025
    5.0
    Best customer service and support ever. Had a lifter collapse. Had to pull the head to fix it did it in there parking lot employees were amazing
  • GT
    gail tucker
    Jun 4, 2025
    5.0
    Personnel was helpful Unfortunately they did not have the light bulb I needed for my RV (Did not really expect it lol) Was disappointed their automobile computer diagnostic equipment was broken. Hopefully this will be remedied soon, as it is a service feel a lot of their customers rely on

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*