Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Germantown.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
290 reviews
5 stars
223
4 stars
24
3 stars4
2 stars3
1 star
36
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences, with some praising the speed and professionalism of the staff, while others experienced significant issues, including damage to their vehicles and poor service.
Customer Care
Many reviews highlighted friendly and helpful staff, but there were also complaints about rude employees and poor communication.
Efficiency
While several customers appreciated the quick service, others noted long wait times and inefficiencies during their visits.
Product Availability
Multiple customers expressed frustration over the unavailability of specific oil types and filters, impacting their service experience.
Trust and Integrity
Several long-time customers voiced concerns about the integrity of the service provided, citing instances of incorrect oil changes and lack of accountability for damages.
- WMWilder MillsNov 7, 20251.0Made me wait in the bay for 19 minutes before speaking to me. While they worked on the other 2 cars in the bay. Then when they talked to me they magically were able to start doing all 3 cars at once. Terrible experience.
- CTCarla TurnerNov 7, 20255.0I received great service. They let me know that I did not need an ok change and checked all my fluids.
- YLyu liuOct 9, 20255.0Their service is beyond my expectation. The staff answered all of my questions with patience. I really appreciate them.
- MDMarco DavisSep 29, 20251.0Poor communication about service and they never have oil for higher mileage card or trucks. Never 10-40w only 10-30w.
- MAMoe AwadSep 24, 20251.0I been going to this Location for years and I’m disappointed from the last time I been there because one of the guys he took care of me he Lie to me he put a normal oil change which is low mileage And then he charged me for high mileage, which is make no sense and when I ask for a receipt, he didn’t give me a receipt. I have to go back and ask for the receipt and he was kind of confuse.because he charge me 85 $I used to take my two cars for eight years to that location, but not anymore
Frequently Asked Questions About Valvoline Instant Oil Change
What types of vehicle maintenance services does Valvoline Instant Oil Change offer in Germantown?
Valvoline Instant Oil Change provides quick, easy, and trusted preventive vehicle maintenance including 15-minute stay-in-your-car oil changes and a wide range of maintenance solutions for all vehicle types.
What are the operating hours of Valvoline Instant Oil Change on weekdays?
From Monday to Friday, Valvoline Instant Oil Change is open from 8:00 AM to 7:00 PM.
Is an appointment required to receive service at Valvoline Instant Oil Change?
Appointments are not required; you can walk in for services.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
What is the address and contact number of Valvoline Instant Oil Change in Germantown?
It is located at 7607 Poplar Avenue, Germantown, TN 38138. The main phone number is +1 901-753-5061 and the alternate number is +1 800-327-8242.
Is Valvoline Instant Oil Change open on Sundays?
Yes, it is open on Sundays from 9:00 AM to 5:00 PM.
Are there any holiday closures customers should be aware of?
Yes, Valvoline Instant Oil Change is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
What nearby restaurants can I visit before or after my visit to Valvoline Instant Oil Change?
Nearby restaurants include Panda Express, Sakura Japanese Restaurant, Asian Eatery, Burger King, and Domino's Pizza, offering a variety of dining options close to the service location.
Are there any nearby banks or ATMs near Valvoline Instant Oil Change in Germantown?
Yes, nearby financial services include Paragon Bank, First Capital Bank, Planters Bank, Independent Bank, and several Bitcoin ATMs such as Coin Connection and LibertyX Bitcoin ATM.
Can customers get additional automotive services near Valvoline Instant Oil Change?
Yes, there are nearby options including Jones Auto Repair, Germantown Car Wash, U-Haul Neighborhood Dealer for truck rentals, and various gas stations like Shell and Exxon & Mobil Stations.