Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Germantown.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
298 reviews
5 stars
229
4 stars
25
3 stars
5
2 stars3
1 star
36
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences with service quality, with some praising the staff's professionalism and thoroughness, while others expressed concerns about mistakes made during oil changes.
Communication
There were complaints about poor communication regarding service details and changes in store hours, leading to confusion among customers.
Speed and Efficiency
Many customers appreciated the quick service, often noting that they were in and out in a short amount of time, although some experienced longer waits.
Customer Care
While several reviews highlighted friendly and helpful staff, there were also mentions of rude behavior from some employees, impacting the overall customer experience.
- IRIliana Ricelli4 days ago3.0I didn't get the service I am used to from this location. The technician was cordial but I had to ask to get the tires checked and he was supposed to reset the oil gauge in the car but walked away before the transaction was completed and the other technician did not even inquire. Overall, the price was decent and the service was ok.
- BBBrennan BrownDec 30, 20255.0I always go to this location for my oil changes or any other checkups/services. Everyone is so kind and they work quickly.
- BBBiiigCamDec 18, 20255.0I always recommend valvoline they do a good job.They're usually really quick and thorough and then make sure all your fluids are topped off.This is my go to for an oil change
- DFDirtRoad FishFryDec 16, 20255.0Extremely professional group of technicians working in this location. Very knowledgeable, helpful, informative and friendly! Walked me through each part of the process and offered other services provided by the location. Absolutely will return to this location for my service needs. Great job! Piper and Steven are fantastic!
- MGMark GulnerDec 15, 20255.0Quick save professional
Frequently Asked Questions About Valvoline Instant Oil Change
What types of vehicle maintenance services does Valvoline Instant Oil Change offer in Germantown?
Valvoline Instant Oil Change provides quick, easy, and trusted preventive vehicle maintenance including 15-minute stay-in-your-car oil changes and a wide range of maintenance solutions for all vehicle types.
What are the operating hours of Valvoline Instant Oil Change on weekdays?
From Monday to Friday, Valvoline Instant Oil Change is open from 8:00 AM to 7:00 PM.
Is an appointment required to receive service at Valvoline Instant Oil Change?
Appointments are not required; you can walk in for services.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
What is the address and contact number of Valvoline Instant Oil Change in Germantown?
It is located at 7607 Poplar Avenue, Germantown, TN 38138. The main phone number is +1 901-753-5061 and the alternate number is +1 800-327-8242.
Is Valvoline Instant Oil Change open on Sundays?
Yes, it is open on Sundays from 9:00 AM to 5:00 PM.
Are there any holiday closures customers should be aware of?
Yes, Valvoline Instant Oil Change is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
What nearby restaurants can I visit before or after my visit to Valvoline Instant Oil Change?
Nearby restaurants include Panda Express, Sakura Japanese Restaurant, Asian Eatery, Burger King, and Domino's Pizza, offering a variety of dining options close to the service location.
Are there any nearby banks or ATMs near Valvoline Instant Oil Change in Germantown?
Yes, nearby financial services include Paragon Bank, First Capital Bank, Planters Bank, Independent Bank, and several Bitcoin ATMs such as Coin Connection and LibertyX Bitcoin ATM.
Can customers get additional automotive services near Valvoline Instant Oil Change?
Yes, there are nearby options including Jones Auto Repair, Germantown Car Wash, U-Haul Neighborhood Dealer for truck rentals, and various gas stations like Shell and Exxon & Mobil Stations.