Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Gallatin.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.1
491 reviews
5 stars
313
4 stars
63
3 stars
22
2 stars
19
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and knowledgeable staff, highlighting specific employees for their exceptional service.
Service Speed
While some customers experienced long wait times, many others noted quick and efficient service, often completing oil changes in under 20 minutes.
Quality Issues
Several reviews mentioned serious quality control issues, including incorrect oil types, leaks, and damage caused during service.
Pricing Concerns
Customers expressed mixed feelings about pricing, with some finding it too high compared to competitors, while others appreciated the value for the service provided.
Inconsistency
There were reports of inconsistent service quality, with some customers having great experiences while others faced significant issues.
- AAAyman AbdulshaheedJan 5, 20261.0The assistant mgr David has very bad attitude your customer service need to be improve I will make sure that I will never step in here ever again.
- WMWilbur MedleyDec 31, 20255.0Really happy with the service!!! I have been to the Gallatin location several times and never had a bad experience. The staff is wonderful (I came 45 mins before closing) they made sure they went over every detail and stayed with standard MO. Will continue to go to this location. Great work and keep it up!!!
- CBCathy BoydDec 13, 20255.0Great service, checked everything for me!
- YMYoung MillyDec 7, 20255.0Staff was great and very knowledgeable got me in and out in a timely manner
- JBJL BSep 27, 20255.0They were super nice and communicated extremely well. The only issue I have is that I showed the attendant my coupon for 10% off and looked at my receipt afterward and she only gave me $10 off. My bill was over $160 so not a huge deal but it would’ve been nice. There was a longer wait than I had anticipated. It would be great if there had been an approximate wait time available on the website or app. Also, if you want people to fill out these surveys, you should have a QR code instead of having to type all this stuff in to access it
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Gallatin offer?
Valvoline Instant Oil Change provides quick, easy oil changes, preventive vehicle maintenance, and a range of auto repair services including battery and air conditioning service.
Where is Valvoline Instant Oil Change located in Gallatin?
It is located at 718 Nashville Pike, Gallatin, TN 37066, USA.
What are the operating hours of Valvoline Instant Oil Change?
The shop is open Monday to Friday from 7:00 AM to 7:00 PM, Saturday from 7:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Does Valvoline Instant Oil Change require appointments for service?
No, appointments are not required to receive service at Valvoline Instant Oil Change.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept credit cards, debit cards, and mobile NFC payments.
When was the Valvoline Instant Oil Change location in Gallatin established?
This location has been serving customers since May 15, 1994.
Is Valvoline Instant Oil Change open on major holidays?
The store is closed on major holidays such as Thanksgiving (November 27, 2025) and Christmas (December 25, 2025).
Which nearby fitness center can customers visit near Valvoline Instant Oil Change?
Customers can visit Impact Gallatin Fitness, a gym and sports recreation venue near the oil change location for their workout needs.
Are there dining options close to Valvoline Instant Oil Change in Gallatin?
Yes, nearby dining options include Taco Bell, Burger King, Panda Express, and Cancun Lagoon Mexican Restaurant, which customers might enjoy before or after their vehicle maintenance.
Where can customers find banking and financial services near Valvoline Instant Oil Change?
Customers have convenient access to financial services at places like The Tennessee Credit Union, Republic Finance, and Coinstar located nearby.