Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Franklin.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
1210 Murfreesboro Road, Franklin, TN
37064, United States
Hours
Reviews
4.2
457 reviews
5 stars
329
4 stars
34
3 stars
19
2 stars
18
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, professional, and helpful, with many specific mentions of individual employees providing exceptional service.
Efficiency
Many reviews highlighted the quick service, with several customers noting they were in and out in a short amount of time, although some experienced longer waits.
Mixed Experiences
While most feedback was positive, there were a few reports of poor service, including rude staff and issues with service quality, indicating inconsistency.
Upselling Concerns
Some customers appreciated the lack of pressure to upsell services, while others expressed frustration over being given incorrect information or feeling upsold.
- JPJeremy PolandJan 5, 20265.0Great crew here in Franklin. Both workers, Ethan and Robert were super professional and kind to chat with. Could definitely tell they knew the process very well. Appreciate you dudes! Only bummer is they were a little understaffed - long line of cars today and it was just the two of them working the two bays. I felt bad having additional work done (trans + rear diff fluids) beyond the oil change, as this location was busy today.
- DBDanette BrownJan 2, 20265.0Very knowledgeable and helpful in offering me options.
- SBStephen BusfieldDec 28, 20255.0Robbie the manager is the best. I do all my car mechanic work here.
- GGgary gaskinDec 27, 20255.0Waited in line but not a burden. The line moved quickly and it was less than 10 minutes. In the bay service went quickly. An attendant led me through the options for service and products. I opted from synthetic blend/middle option. Pricing was clear. Other filters were checked and attendant showed me to go over options. Same with lights all around. I chose new wiper blades. All said and done, my total time was 20+/- minutes. Cost was well under $200. I couldn't have done the work at home for that money and certainly not in that amount of time.
- JWJulie WilsonDec 27, 20255.0Came in with all kinds of issues and questions and these guys were amazing!! Will definitely use them for all my car needs!!
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer?
Valvoline Instant Oil Change provides quick, stay-in-your-car oil changes in about 15 minutes and a wide range of preventive vehicle maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located?
It is located at 1210 Murfreesboro Road, Franklin, TN 37064, USA.
What are the operating hours of Valvoline Instant Oil Change?
The shop is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 7:00 AM to 6:00 PM, and Sunday from 9:00 AM to 4:00 PM.
Does Valvoline Instant Oil Change require appointments?
No, appointments are not required, you can walk in for service at any time during open hours.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
Is Valvoline Instant Oil Change open on holidays?
The location is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
What nearby food options are available when visiting Valvoline Instant Oil Change?
Nearby food options include Subway and Taco Bell for quick meals, Maxximo Jo's Coffee for coffee and smoothies, and IHOP for breakfast and brunch.
Are there any nearby automotive-related services close to Valvoline Instant Oil Change?
Yes, nearby automotive services include Safari Car Wash, Franklin Car Wash & Detail, and another Valvoline Instant Oil Change location nearby.
Where can customers find banking and financial services near Valvoline Instant Oil Change?
Customers can access banking services at Bank of America ATM, Bank of America Financial Center, First Horizon Bank, Regions Bank, and LibertyX Bitcoin ATM located nearby.
How might customers benefit from visiting nearby places when coming to Valvoline Instant Oil Change?
Customers can grab a quick bite at nearby restaurants like Subway or Taco Bell while their car is serviced. They can also use nearby banking services and visit coffee shops such as Maxximo Jo's Coffee or relax at IHOP before or after their visit.