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Valvoline Instant Oil Change

4.2
(471 reviews)

Business Details

1210 Murfreesboro Road, Franklin, TN
37064, United States
(615) 591-7024
https://store.vioc.com/tn/franklin/1210-murfreesboro-road

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Franklin.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
1210 Murfreesboro Road, Franklin, TN
37064, United States

Hours

Reviews

4.2
471 reviews
5 stars
342
4 stars
34
3 stars
20
2 stars
18
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, professional, and helpful, with many highlighting specific employees for their exceptional service.

Efficiency

Most reviews noted quick service times, with many customers reporting being in and out in under 30 minutes, although some experienced longer waits during busy times.

Honesty and Transparency

Customers appreciated the honest service and clear communication regarding recommended services, with no pressure to upsell unnecessary products.

Mixed Experiences

While many reviews were positive, there were some complaints about understaffing and longer wait times, as well as a few negative experiences with specific employees.
  • BN
    B Nelson
    2 days ago
    5.0
    The crew was kind and courteous, and did a great job
  • CC
    chad cooper
    3 days ago
    5.0
    Great fast oil change great people very nice and friendly
  • CK
    Cammy Kryder
    6 days ago
    3.0
    The oil change was fine and staff friendly. Said they would email me my invoice, a week and half later no invoice. Called, passed around 3 times on hold for 15 minutes had to listen to same commercial over and over. Finally hung up. Still no invoice. Very frustrated.
  • LL
    Luella
    Feb 23, 2026
    5.0
    Everyone was so helpful and genuine at this location in Franklin …. including corporate via phone prior to my arrival for my Oil change. Everyone is so nice and thorough.
  • DW
    David Watterson
    Feb 11, 2026
    5.0
    I come here because the staff is always professional about their business. They are more professional than the staff who work at their competitor Jiffy Lube down the road. And I always feel like I get honest service and diagnostics from Valvoline and never feel pressured when they make a recommended service.

Brand Certified Facts from Valvoline Instant Oil Change

Valvoline Instant Oil Change partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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