Jiffy Lube

4.3
345 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in FRANKLIN. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
1120 Murfreesboro Rd, Franklin, TN
37064, United States

Hours

Reviews

4.3
345 reviews
5 stars
262
4 stars
25
3 stars
6
2 stars
9
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are frequently described as friendly, helpful, and professional, with several standout employees like Josiah and Nick receiving specific praise.

Speed of Service

Many customers appreciated the quick turnaround for oil changes, with several reports of being in and out in under 30 minutes.

Pricing Transparency

There were multiple complaints about unexpected charges and confusion regarding pricing, leading to perceptions of dishonesty.

Quality of Work

While many reviews praised the quality of service, there were also reports of issues arising from previous work, such as oil leaks and battery problems.

Management Improvement

Recent reviews indicate that new management has positively impacted the service quality and customer experience at this location.
  • AL
    Ariell Luna
    Nov 12, 2025
    1.0
    Unfortunately i had an extremely weird and unpleasant experience there..not recommended !
  • CO
    chad oakley
    Nov 5, 2025
    1.0
    Absolutely terrible service, all kids working here no one has a clear understanding of what to do. Terrible service and experience. Will never return
  • AB
    Ashley Boys
    Nov 4, 2025
    5.0
    Kenneth was awesome!
  • DM
    Drow Marley
    Oct 29, 2025
    5.0
    Great Guys. Great Service. Highly Recommended. Assistant Manager “Corey” was great and took great care of us👌
  • JO
    Jessica Olavarria
    Oct 20, 2025
    5.0
    The guys at Jiffy Lube are the best! Always so welcoming and do their best to work with you in anyway that they can. Thanks guys!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service