Brand Certified
Enterprise Rent-A-Car
4.6(222 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
284 Mallory Station Rd, Franklin, TN
37067, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(615) 724-1830
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/tn/franklin-mallory-station-rd-5684.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Franklin, TN? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Mallory Station Road location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.6
222 reviews
5 stars
183
4 stars
15
3 stars
7
2 stars3
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the outstanding and friendly customer service, with many highlighting specific staff members for their helpfulness and professionalism.
Rental Experience
Most customers reported a smooth and efficient rental process, with quick pick-up and drop-off times, although there were some complaints about vehicle availability and condition.
Communication Issues
Several reviews mentioned poor communication regarding reservations and roadside assistance, leading to frustration for some customers.
Vehicle Quality
While many customers received clean and well-maintained vehicles, there were notable complaints about specific cars being in poor condition or not meeting expectations.
- PWphilip wallace6 days ago5.0The Mallory station Road store in Franklin Tennessee has the best manager I’ve ever dealt with.
- PCPolly Case6 days ago5.0Great service, efficient, easy access, car was perfect.
- JCJ CBFeb 24, 20265.0Very customer centric service. Helpful staff. Recommend highly
- JOJeffrey OrrFeb 23, 20265.0Customer Service was 5 star, pricing very competitive and rental process simple and convenient.
- ALAndy LeeFeb 10, 20265.0Easy to work with on a body shop replacement rental. Appreciated the follow up phone calls and texts through out the rental.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Franklin, TN?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to meet various rental needs.
Where is Enterprise Rent-A-Car located in Franklin, TN?
The Enterprise Rent-A-Car location is at 284 Mallory Station Rd, Franklin, TN 37067.
What are the business hours for Enterprise Rent-A-Car on weekends?
On Saturdays, Enterprise is open from 9:00 AM to 12:00 PM, and on Sundays from 12:00 PM to 3:00 PM.
How can I make a reservation with Enterprise Rent-A-Car in Franklin?
You can reserve your rental car online at Enterprise's official website or use this URL: http://enterprise.com/reserve.
What payment options are accepted at this Enterprise Rent-A-Car location?
This location accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer any discounts or special rates?
Yes, Enterprise provides special weekend rates and discounts for active military members.
Is Enterprise Rent-A-Car owned by women?
Yes, this Enterprise Rent-A-Car location is owned by women.
What nearby businesses might I visit before or after renting a car at Enterprise?
Nearby, you can visit the Exotic Car Collection by Enterprise for specialty vehicles or Closets By Design for home improvement needs.
Are there any nearby public services or community centers close to Enterprise Rent-A-Car?
Franklin Fire Department Station 3 and Aspen Grove Christian Church are located nearby, offering public safety and community services.
What local facilities can help customers find or access Enterprise Rent-A-Car easily?
Nearby, there is Enterprise Truck Rental and another Enterprise Rent-A-Car location which might assist in navigating transportation options.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website
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