Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Columbia Ave in Franklin, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Franklin, TN or call us at (615) 790-3171.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
407 reviews
5 stars
284
4 stars
54
3 stars
32
2 stars
7
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness and willingness to go above and beyond, with specific mentions of employees like Taylor, Logan, and Miller.
Product Availability
Some customers expressed frustration with the availability of parts, noting instances where items were in stock but not found or were not available.
Mixed Experiences
While many reviews highlighted excellent service, there were also complaints about poor service and unhelpful staff, indicating inconsistency in customer experiences.
Efficiency
Several customers appreciated the quick service and efficiency in handling their needs, particularly with battery replacements and part installations.
Store Environment
The store was noted for being clean and well-organized, contributing positively to the shopping experience.
- CKChris KincaidNov 3, 20251.0Been standing in front of the registers, waiting my turn for over 30 minutes now and I'm still here. I just need to buy a battery. It will take less than 5 mins. Terrible service.
- CCClaytonOct 22, 20255.0My check engine light came on so I stopped by and a very helpful young man Miller C helped me. It was the best customer service I have received in a long time.
- TSTia SimmonsSep 25, 20255.0Taj was excellent. I was traveling through for work when my battery went out. He provided excellent customer service. If I have friend in the area I will recommend this store. Thanks Taj.
- NMNoel MartinezSep 16, 20251.0Definitivamente el personal es un desastre con un manager altanero y personal de lo más flojo que ae ocupa más de sus relatos personales que del cliente....si no fuera por Clarence todo se les iría al carajo.
- KJKelly JonesSep 8, 20255.0Logan was so amazing. He gave us a great experience. When coming in, he made sure to greet us and let us know that he will be right with us. We came in to get a battery. At the store there were a lot of managers that did not greet us. Even the one who answer the phone did not greet or try to assist us but he pointed us to Logan. I am glad he did. As a person who works with people. It is hard to come by good customer service because that is what makes people want to come back. People will always remember how you treat them. Logan made my visit a great experience.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours of AutoZone Auto Parts in Franklin, TN?
AutoZone Auto Parts in Franklin, TN is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone provides in-store pickup and same-day delivery services for customers.
Where is AutoZone Auto Parts located in Franklin, TN?
AutoZone is located at 933 Columbia Ave, Franklin, TN 37064, USA.
What types of products can I find at AutoZone Auto Parts on Columbia Ave?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone.
Which brands does AutoZone in Franklin carry?
AutoZone carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Auto Parts have a website where I can shop online or check store details?
Yes, you can visit their website at https://www.autozone.com/locations/tn/franklin/933-columbia-ave.html to shop online or find more information.
What nearby automotive repair services are available close to AutoZone on Columbia Ave?
Nearby automotive repair services include Lexpro Of Franklin, J Chandler Automotive Group LLC, and Bob's Auto Repair, which can be convenient for customers needing repairs after purchasing parts.
Are there dining options near AutoZone on Columbia Ave in Franklin?
Yes, customers can enjoy nearby restaurants such as Moe's Original Bar B Que, One Stop Cafe, Tio Fun Mexican Munchies, and Shiki Sushi before or after visiting AutoZone.
Can I find hair salons or beauty salons near AutoZone in Franklin?
Yes, several beauty salons are nearby including Carson's Barbershop, Riley's, Tell Me I'm Pretty, and Von Derry, offering convenience for customers combining errands.
What are some nearby points of interest that customers might want to visit around AutoZone on Columbia Ave?
Nearby points of interest include the Lotz House Museum, Epicenter of Franklin Battleground national park, and Our Thrift Store, providing engaging activities for customers visiting the area.