Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Columbia Ave in Franklin, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Franklin, TN or call us at (615) 790-3171.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
410 reviews
5 stars
286
4 stars
54
3 stars
32
2 stars
7
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness and willingness to go above and beyond, particularly highlighting individuals like Taylor, Miller, and Justin.
Service Speed
Several reviews mentioned long wait times and understaffing, leading to frustration among customers trying to make quick purchases.
Product Availability
Customers expressed dissatisfaction with the availability of certain parts, with some reporting that items were out of stock or difficult to locate.
Mixed Experiences
While many reviews were positive, there were notable complaints about poor service and unhelpful staff, indicating inconsistency in customer experiences.
- SGSaradhi GurramDec 15, 20255.0good service
- RHRonisha HesterNov 29, 20255.0Miller is absolutely amazing. He went above and beyond trying to help get my car parts. Thank you for all you do:
- CACristian ArroyoNov 26, 20251.0Very bad service they ignore the customer they sell in a bad way disillusioned from that store
- CKChris KincaidNov 3, 20251.0Been standing in front of the registers, waiting my turn for over 30 minutes now and I'm still here. I just need to buy a battery. It will take less than 5 mins. Terrible service.
- CCClaytonOct 22, 20255.0My check engine light came on so I stopped by and a very helpful young man Miller C helped me. It was the best customer service I have received in a long time.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours of AutoZone Auto Parts in Franklin, TN?
AutoZone Auto Parts in Franklin, TN is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone provides in-store pickup and same-day delivery services for customers.
Where is AutoZone Auto Parts located in Franklin, TN?
AutoZone is located at 933 Columbia Ave, Franklin, TN 37064, USA.
What types of products can I find at AutoZone Auto Parts on Columbia Ave?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone.
Which brands does AutoZone in Franklin carry?
AutoZone carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Auto Parts have a website where I can shop online or check store details?
Yes, you can visit their website at https://www.autozone.com/locations/tn/franklin/933-columbia-ave.html to shop online or find more information.
What nearby automotive repair services are available close to AutoZone on Columbia Ave?
Nearby automotive repair services include Lexpro Of Franklin, J Chandler Automotive Group LLC, and Bob's Auto Repair, which can be convenient for customers needing repairs after purchasing parts.
Are there dining options near AutoZone on Columbia Ave in Franklin?
Yes, customers can enjoy nearby restaurants such as Moe's Original Bar B Que, One Stop Cafe, Tio Fun Mexican Munchies, and Shiki Sushi before or after visiting AutoZone.
Can I find hair salons or beauty salons near AutoZone in Franklin?
Yes, several beauty salons are nearby including Carson's Barbershop, Riley's, Tell Me I'm Pretty, and Von Derry, offering convenience for customers combining errands.
What are some nearby points of interest that customers might want to visit around AutoZone on Columbia Ave?
Nearby points of interest include the Lotz House Museum, Epicenter of Franklin Battleground national park, and Our Thrift Store, providing engaging activities for customers visiting the area.