Advance Auto Parts

4.3
294 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 4405 Ringgold Rd in East Ridge offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
4405 Ringgold Rd, East Ridge, TN
37412, United States

Hours

Reviews

4.3
294 reviews
5 stars
180
4 stars
66
3 stars
28
2 stars
5
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.

Product Availability

Customers appreciated the store's inventory, noting that they often had the parts needed in stock or could order them quickly.

Mixed Experiences

While many reviews highlighted positive interactions, there were notable complaints about rude service and unprofessional behavior from some employees.

Wait Times

Several customers expressed frustration with slow service and long wait times, particularly during busy periods.

Pricing

Customers found the prices to be competitive, with some noting that they could find cheaper options elsewhere.
  • TS
    Timewarp Shakti
    Oct 25, 2025
    5.0
    As always, in moment of need, Advance Auto stepped up: my car was having a tantrum after being jumpstarted and was bucking up Ringgold Road like a moonshiner trying to out jump deputies’ buckshot before it decided to shut itself off. I was able to coast into Advance Auto (my goal) and lickety-split I was able to get the codes read and the battery tested. Turns out it was the throttle body controller/sensor/doohickey/whatsamajiggit having a senior moment after too much adrenaline. Whew! The GM assisting me gave me hope. Sure enough, I was lucky - a short nap and my aging car was road ready again. The check engine light even cleared itself later! But, if it wasn’t okay, I was in the very right place for help on a Saturday when every repair shop was seemingly closed. Now I just have to buy 1083 dangling coconut scented air fresheners from them to clear my karmic debt…
  • ML
    Mary Lambert
    Sep 11, 2025
    5.0
    This location is great! Especially Ben! I recommend using this location for all your parts and accessory needs.
  • DB
    Dansby Bledsoe
    Aug 11, 2025
    1.0
    I went to return items at this location, Chris refused to issue me a refund. I have my receipt for proof. UNPROFESSIONAL!!!
  • CC
    Christopher Cooper
    Aug 10, 2025
    5.0
    I ordered a part online, but when I went to pick it up, the one I purchased was actually returned. The man who helped me took care of the situation and found one on my way home. Top-notch service.
  • DS
    David Seibert
    Jun 15, 2025
    5.0
    Originally I got the wrong part which was not their fault I needed a different motor mount so when going back and I was frustrated based on the fact that the return didn't go anyway I wanted it to however whoever was in there today I should have gotten names the two gentlemen worked it out so that I was still able to get my part today even though it was going to end up costing me extra money to do so because of the return situation It worked out My car is going to be back on the road before my paycheck comes in and thanks to these guys the kind of walked out of the store feeling like a bit of a jerk considering frustrated and kind of took it out on them but they still help me thanks for that I will always shop at this store and get my loyaltyI'm already going to leave member but this store will be where I shop every time

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*