Enterprise Rent-A-Car

Reviews

• CW

  Corrie Walker

  6 days ago
  5.0
  Ashlyn did great and helped us out a tonne! We had actually reserved a car from another Enterprise, a week prior, to be told that they did not have a vehicle for us. So, we’re told to pick up a different vehicle from this location. She got us an upgraded vehicle straight away! Customer service was fantastic!
• GT

  Ginger Tarpley

  Apr 11, 2026
  5.0
  Awesome service!
• DJ

  dustin jenner

  Apr 8, 2026
  5.0
  Was an awesome experience all the way around and the service was awesome
• KK

  Katelyn

  Mar 11, 2026
  1.0
  Absolutely the worst customer service I’ve ever had to deal with. I reserved a 6 passenger vehicle on 3/1 for pick up on 3/14. On 3/9 I called to confirm everything and no one answered. I called a couple hours later and left a voicemail. Never heard back. I drove to the location on 3/10 and was told “I was going to call you” yet you’re sitting there doing nothing??? Was told there was no 6+ passenger vehicle available for my dates. She told me that they book up because of spring break. I told her that’s exactly why I booked it 2 weeks in advance. I am going to assume that no one was going to call me. They just didn’t seem like the type to care about that. You are still able to reserve a vehicle on the website though. I called the customer service 800 number and they said that dyersburg location doesn’t update their inventory and that doesn’t surprise me. None of the people in there looked like they wanted to be there. Just an all around bad experience and I will never rent anything from them ever again. Might as well shut this location down since they don’t care at all about their jobs.
• JS

  Janice Simpson

  Mar 6, 2026
  5.0
  Great service

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