Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Donelson.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
276 reviews
5 stars
200
4 stars
29
3 stars
9
2 stars
10
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting managers like Kerry and Ben for their excellent service.
Efficiency
Numerous reviews noted quick service and efficient operations, with many customers appreciating the fast turnaround times for oil changes.
Inconsistency
Some customers reported issues with service quality and consistency, including complaints about mistakes made during oil changes and poor customer interactions.
Pricing Concerns
Several reviews mentioned dissatisfaction with pricing, citing high costs for services and concerns about upselling.
Wait Times
A few customers expressed frustration with wait times, particularly during busy periods or when arriving shortly after opening.
- ZJZoe J1 day ago5.0Kerry was great! Service was fast and courteous.
- JCJacob CookDec 29, 20251.0Forgot to put the air filter box in my wife vehicle.
- TJTasha JDec 23, 20251.0Rude. Poor customer service.
- AHAllen HaynesDec 14, 20255.0Very friendly and professional atmosphere
- ALAlderson LATOYADec 7, 20252.0Say open at 10. Got there 950 Sat in parking lot until 1015 not one person showed as of that time. Had to go to another. 3rd shifter stayed up to get my oil change and nobody was there to change it. Update store hours or open store on time.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Donelson offer?
Valvoline Instant Oil Change provides quick, stay-in-your-car oil changes and a range of preventive vehicle maintenance services for all types of vehicles.
Where is Valvoline Instant Oil Change located in Donelson?
It is located at 2537 Lebanon Rd., Donelson, TN 37214, USA.
What are the operating hours of Valvoline Instant Oil Change in Donelson?
Monday to Friday, 8:00 AM to 6:00 PM; Saturday, 8:00 AM to 5:30 PM; Sunday, 10:00 AM to 4:00 PM.
Does Valvoline Instant Oil Change require appointments for service?
No, appointments are not required to receive service at this location.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payment methods.
Is Valvoline Instant Oil Change open on major holidays?
The Donelson location is closed on Thanksgiving (November 27, 2025) and Christmas (December 25, 2025).
Can I visit nearby restaurants before or after my vehicle service at Valvoline Instant Oil Change?
Yes, you can enjoy nearby restaurants like Habanero Grill for Tex Mex food or Domino's Pizza for quick pizza and chicken meals.
Are there any nearby coffee shops where I can relax while my car is being serviced?
Shipley Do-Nuts and Tim Hortons are nearby coffee shops where you can grab a coffee and relax.
What entertainment options are available near Valvoline Instant Oil Change in Donelson?
You can visit the Music City Fencing Club for sports activities or Analog Your Life for music and gift shopping while you wait.
Does Valvoline Instant Oil Change specialize in any automotive repairs beyond oil changes?
Yes, they offer a range of car repair and maintenance services including car battery services, vehicle inspections, and auto air conditioning service.