Pilot Travel Center

4.1
2301 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Dickson, TN! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
2320 TN-46, Dickson, TN
37055, United States

Hours

Reviews

4.1
2,301 reviews
5 stars
1,082
4 stars
688
3 stars
292
2 stars
67
1 star
172

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers noted that the store and bathrooms were clean, although there were complaints about specific instances of unclean showers and bathrooms.

Customer Service

Feedback on staff was mixed; while some praised friendly and helpful employees, others reported rude service and lack of assistance.

Shower Availability

Repeated issues with shower availability and cleanliness were highlighted, with several customers expressing frustration over cold showers and long wait times.

Parking Issues

Customers frequently mentioned problems with reserved parking spots being occupied and the overall parking situation being inadequate.

Food Quality

Mixed reviews on food quality, with some enjoying the Cinnabon and coffee, while others criticized the lack of hot food and poor service at the attached Wendy's.
  • ZZ
    ZaChris2018
    Nov 11, 2025
    1.0
    They had a car wash that stole my money and they wouldn’t do anything about it. Talked to a manager who said they sold that land and the car wash. That was a lie. Came by today there is bobtail parking where it was still won’t stop and spend a single dollar there. Just use their bathrooms and empty my trash out of truck into trash cans until my $20 car wash is paid off
  • BW
    Brian Warren (Woody)
    Nov 5, 2025
    5.0
    Traveling from Florida to kcmo had to fill up and reboot my GPS so I sat at the pump for long time at 3am with no issues. lady working was nice the lot was well lite up and clean so I'm had no worry sitting there so long even tho I had no clue where I was at other than I mist my turn coming out of nashville
  • LL
    Lee
    Oct 27, 2025
    1.0
    I just now stopped at the Pilot travel center on Highway 46 in Dickson for the first time and I can tell you it will be the last time. The girl behind the counter, long straight hair, did not catch. Your name was probably the rudest person I’ve ever encountered of any establishment. if you want to come here for a good price, that is fine, but if you want to endure a lot of attitude with the feeling that you are truly bothering someone by coming in, then this is your place. I will not be back into the store because I am not begging anyone to take my business
  • FF
    FreedomRock
    Oct 21, 2025
    5.0
    2.54 as of Oct 21, 2025
  • JM
    J Mitch
    Sep 8, 2025
    1.0
    I’ve been standing in the lobby for 30 mins waiting on a shower I spoke with someone 20 mins ago , none of the showers are in use and still no one has come to clean the showers.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.