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Rusty Wallace Ford

4.8
(2913 reviews)

Business Details

134 Sharon Drive, Dandridge, TN
37725, United States
(865) 252-7759
https://www.rustywallaceford.com

About

Ford DealerCar DealerUsed Car DealerAuto Repair Shop
We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs!

Location

Rusty Wallace Ford
134 Sharon Drive, Dandridge, TN
37725, United States

Hours

Reviews

4.8
2,913 reviews
5 stars
2,739
4 stars
50
3 stars
19
2 stars
22
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, helpful, and knowledgeable staff, highlighting their positive experiences with salespeople like Nathan, Chris, and Jacob.

Sales Experience

Many reviews noted the easy, pressure-free car buying process, with several customers expressing satisfaction with the quick and efficient service.

Vehicle Quality Issues

Some customers reported issues with vehicles shortly after purchase, indicating concerns about transparency and follow-up service.

Overall Satisfaction

Despite some negative experiences, the majority of reviews reflected a high level of satisfaction with the dealership, recommending it for future purchases.
  • LH
    Lillian Haskin
    5 days ago
    5.0
    We have been customers for 20+ years and have always been pleased with every department there. Dylan, Daniel, Kevin and Courtney are always helpful with all of our needs.
  • BR
    Bet Raines
    6 days ago
    5.0
    I am a 75 year old single female and got excellent service from Isaiah the salesmen and the rest of rusty wallace ford and they are very patient.
  • SP
    Steve Pinkley
    Feb 13, 2026
    5.0
    Looking for a truck,they had to find me one elsewhere,Nathan and staff found me the exact one I wanted,at a great price.Im totally satisfied!
  • TS
    Tammy Starnes
    Feb 7, 2026
    5.0
    I highly recommend Rusty Wallace Ford. I had a great experience buying my Ford Bronco Raptor. Everyone there were kind and professional. Nathan was the sales representative that came out in the rain and cold to talk to me and it was time for them to close. He knew everything about this vehicle. He even brought it inside so I could examine it better. I was very relaxed while speaking with him. I recommend Nathan to everyone and also Dillon. Dillon was great explaining my paperwork.
  • CC
    Clark Cooper
    Jan 22, 2026
    5.0
    I’ve purchased two vehicles at this dealership. They also do the maintenance. So far purchases and maintenance are executed in an exemplary manner. My most resent salesman was Mel. He is a respectful and engaging individual. I was his first sale. Because of that fact, other members of the staff would check on us to verify positive progress and answer tricky questions. All involved were pleasant and the discussions relaxed. Pressure was minimal. Mel was lead. I told him what I wanted and he found one at another dealership. They offered me a fair trade in on my truck and the negotiations went quickly. If Mel didn’t know the answer, he would find out. I never felt like I was being led towards something I didn’t want. I have no problem recommending this dealership, Mel, or any other staff I’ve had the pleasure of dealing with.

Frequently Asked Questions About Rusty Wallace Ford

What types of services does Rusty Wallace Ford offer?

Rusty Wallace Ford meets your service, new car sales, and used car sales needs.

What are the operating hours of Rusty Wallace Ford?

Rusty Wallace Ford is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and is closed on Sundays.

Brand Certified Facts from Rusty Wallace Ford

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Certified February 22, 2026Yext Knowledge Graph
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