Customers consistently praised the friendly, helpful, and knowledgeable staff, highlighting their positive experiences with salespeople like Nathan, Chris, and Jacob.
Sales Experience
Many reviews noted the easy, pressure-free car buying process, with several customers expressing satisfaction with the quick and efficient service.
Vehicle Quality Issues
Some customers reported issues with vehicles shortly after purchase, indicating concerns about transparency and follow-up service.
Overall Satisfaction
Despite some negative experiences, the majority of reviews reflected a high level of satisfaction with the dealership, recommending it for future purchases.
LH
Lillian Haskin
5 days ago
5.0
We have been customers for 20+ years and have always been pleased with every department there. Dylan, Daniel, Kevin and Courtney are always helpful with all of our needs.
BR
Bet Raines
6 days ago
5.0
I am a 75 year old single female and got excellent service from Isaiah the salesmen and the rest of rusty wallace ford and they are very patient.
SP
Steve Pinkley
Feb 13, 2026
5.0
Looking for a truck,they had to find me one elsewhere,Nathan and staff found me the exact one I wanted,at a great price.Im totally satisfied!
TS
Tammy Starnes
Feb 7, 2026
5.0
I highly recommend Rusty Wallace Ford. I had a great experience buying my Ford Bronco Raptor. Everyone there were kind and professional. Nathan was the sales representative that came out in the rain and cold to talk to me and it was time for them to close. He knew everything about this vehicle. He even brought it inside so I could examine it better. I was very relaxed while speaking with him. I recommend Nathan to everyone and also Dillon. Dillon was great explaining my paperwork.
CC
Clark Cooper
Jan 22, 2026
5.0
I’ve purchased two vehicles at this dealership. They also do the maintenance. So far purchases and maintenance are executed in an exemplary manner. My most resent salesman was Mel. He is a respectful and engaging individual. I was his first sale. Because of that fact, other members of the staff would check on us to verify positive progress and answer tricky questions. All involved were pleasant and the discussions relaxed. Pressure was minimal. Mel was lead. I told him what I wanted and he found one at another dealership. They offered me a fair trade in on my truck and the negotiations went quickly. If Mel didn’t know the answer, he would find out. I never felt like I was being led towards something I didn’t want. I have no problem recommending this dealership, Mel, or any other staff I’ve had the pleasure of dealing with.
Frequently Asked Questions About Rusty Wallace Ford
What types of services does Rusty Wallace Ford offer?
Rusty Wallace Ford meets your service, new car sales, and used car sales needs.
What are the operating hours of Rusty Wallace Ford?
Rusty Wallace Ford is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and is closed on Sundays.
Where is Rusty Wallace Ford located?
Rusty Wallace Ford is located at 134 Sharon Drive, Dandridge, TN 37725, USA.
How can I contact Rusty Wallace Ford?
You can reach Rusty Wallace Ford by phone at +1 865-252-7759.
Does Rusty Wallace Ford have an official website?
Yes, their official website is https://www.rustywallaceford.com.
Which nearby places can I visit if I want automotive-related services close to Rusty Wallace Ford?
Nearby automotive-related places include Maley Brothers Auto Sales, Jacob Rhodes RWF., CAT Scale, Wingfoot Truck Care Center, and Goodyear Commercial Tire and Service Centers.
Are there any convenient food options near Rusty Wallace Ford?
Yes, nearby food options include Subway, Taco Bell, Ruby Tuesday, Hardee's, Perkins Restaurant & Bakery, Taste of Dandridge, and Captain's Galley.
Where can I stay near Rusty Wallace Ford if I'm visiting from out of town?
Nearby accommodations include Hampton Inn Dandridge, Hampton by Hilton, Red Roof Inn Dandridge, and Jefferson Inn Dandridge.
Can customers easily refuel or get truck services near Rusty Wallace Ford?
Yes, there are several options nearby such as CAT Scale, Wingfoot Truck Care Center, ONE9 Travel Center, Pilot Travel Center, Marathon, and Harry's gas stations.
What automotive categories does Rusty Wallace Ford belong to?
Rusty Wallace Ford is categorized as a Ford Dealer, Car Dealer, Used Car Dealer, and Auto Repair Shop.
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