Business Details
About
Truck StopGas StationConvenience Store
Welcome to ONE9 Travel Center in Dandridge, TN!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
1,957 reviews
5 stars
996
4 stars
542
3 stars
249
2 stars
72
1 star
98
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the restrooms and the overall facility, although some reported issues with specific areas.
Customer Service
Feedback on customer service was mixed; while some employees were described as friendly and helpful, others were noted for being rude or unprofessional.
Facilities
The showers and restrooms received positive remarks for cleanliness, but there were complaints about the size and maintenance of some facilities.
Parking Issues
Several reviews mentioned difficulties with parking layout and availability, particularly for trucks.
Service Dog Policy
There were serious concerns raised about the treatment of service dogs, with accusations of discrimination against customers with legitimate service animals.
- JDJennifer DickermanSep 27, 20255.0Got gas and used the restroom. The outside and inside were immaculate!
- KDKevin Quarles (Dad)Aug 29, 20254.0Good spot and good employees. Restroom 🚽 was clean, even though there was a guy taking a bath in the sink. 😂 Gotta do what ya gotta do. So check em out if you’re ever in the neighborhood and Holla at a Playa. 👌🏾
- MMm mAug 20, 20251.02h
- CLCharles LeggettJul 22, 20254.0Very nice ppl, everyone was in a good mood thanks guys for making my visit with you a good one 😄
- CFCole FlugJul 18, 20251.0Pumps and service sucked
Frequently Asked Questions About ONE9 Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location have RV dump station?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities are available at ONE9 Travel Center in Dandridge, TN?
ONE9 Travel Center offers gas, diesel and DEF fuels with high-speed pumps, Wi-Fi, overnight parking, showers, fresh food, snacks, drinks, and a coffee shop, essential for travelers and drivers.
Are the ONE9 Travel Center facilities open 24 hours?
Yes, ONE9 Travel Center in Dandridge is open 24 hours every day, including holidays with regular hours.
Can I reserve parking or showers at ONE9 Travel Center?
Yes, you can reserve parking and showers through the Pilot app or the reserve parking link on their website.
Does ONE9 Travel Center offer payment options like Apple Pay and major credit cards?
Yes, they accept American Express, Discover, Mastercard, Visa, Apple Pay, Google Pay, and EBT among other payment methods.
Are showers available for all customers at this location?
Yes, showers can be purchased by anyone at ONE9 Travel Center; prices vary by location.
Is there a CAT scale available at ONE9 Travel Center?
Yes, all Pilot Travel Center locations, including ONE9, have CAT scales available for weighing trucks.
What nearby dining options can I visit around ONE9 Travel Center?
Nearby restaurants include Ruby Tuesday, Taco Bell, Subway, Hardee's, Perkins Restaurant & Bakery, and McDonald's, offering a wide variety of food choices for travelers.
Are there automotive service centers close to ONE9 Travel Center?
Yes, nearby are Goodyear Commercial Tire and Service Centers, Wingfoot Truck Care Center, Maley Brothers Auto Sales, and Rusty Wallace Ford for automotive repairs and tire services.
What hotels are available near ONE9 Travel Center for overnight stays?
Nearby hotels include Red Roof Inn Dandridge and Hampton Inn Dandridge, perfect for travelers needing comfortable accommodation near the travel center.
How can I contact ONE9 Travel Center for inquiries or assistance?
You can phone them at +1 865-397-3547 or email TravelCenter.226@pilottravelcenters.com.