Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 704 Highway 92 S in Dandridge offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.4
318 reviews
5 stars
220
4 stars
52
3 stars
28
2 stars4
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and knowledgeable, often going above and beyond to assist customers.
Product Availability
Customers frequently noted that the store had the parts they needed in stock, contributing to a positive shopping experience.
Website Issues
Several reviews mentioned frustrations with the website, particularly regarding product searches and online ordering.
Mixed Experiences
While many customers praised the service, there were some complaints about rude staff and incorrect parts being provided.
Professionalism
The professionalism of the staff, especially the management, received positive remarks, with many customers appreciating their assistance and expertise.
- JMJames “Bard of Asher” MartenetNov 8, 20255.0Professional staff, keeps me from wasting time with wrong parts or wasted efforts.
- BBBrian BurkSep 22, 20255.0The two gentlemen working tonight really helped me out when in a pinch. I cannot thank them enough! They went above and beyond. Majorly appreciated!!!
- SCScott ClouseSep 6, 20255.0They found my motor mounts when no other buissnes was able to and didn't cost an arm and a leg for them thank you advanced auto
- AMAngie MurrayAug 30, 20255.0Everyone was VERY helpful and friendly
- AJAaran JeeJul 25, 20255.0The reps there were on point. They were knowledgeable and went out of their way to be helpful. I would go to them anytime I need to start a project
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of auto parts and accessories does Advance Auto Parts in Dandridge offer?
Advance Auto Parts stocks new parts and accessories such as batteries, oil filters, motor oil, brakes, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits for all makes and models.
Can Advance Auto Parts install car batteries and windshield wipers?
Yes, Advance Auto Parts provides free installation on batteries and windshield wipers with purchase, although exclusions may apply.
Does the store offer any battery-related services?
Yes, the store offers free battery testing, free battery installation with purchase, and free recycling of used batteries.
What are the store hours for Advance Auto Parts in Dandridge?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM, and on Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer curbside pickup?
Yes, curbside pickup is available at this location.
What payment options are accepted at Advance Auto Parts?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Are there any discounts available at this Advance Auto Parts store?
Yes, there is a 10% military discount for active duty and veteran service members.
What nearby restaurants can I visit before or after shopping at Advance Auto Parts?
Nearby restaurants include Long John Silver's | Taco Bell, Taco Bell, Bojangles', Firehouse Subs Highway 92, Arby's, El Toro Dandridge, Grillbilly Smoke, KFC, Toro Mexican Grill, and Waffle House. These provide convenient options for meals when visiting the store.
Are there any nearby services for vehicle or transport convenience near Advance Auto Parts?
Yes, there is a UPS Access Point location nearby for shipping needs, and several gas stations like Marathon and Weigel's for refueling and convenience store items.
What local government or community services are near Advance Auto Parts in Dandridge?
Nearby services include Jefferson County Justice Center, Jefferson County Juvenile Court, Jefferson County Veteran Services, Jefferson Juvenile Court Services, The Journey Program, and legal services like Rainwater Drinnon & Churchwell.