Zips Car Wash

4.5
1181 reviews

About

Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.

Location

Zips Car Wash
1688 N Main St, Crossville, TN
38555, United States

Hours

Reviews

4.5
1,181 reviews
5 stars
898
4 stars
133
3 stars
45
2 stars
41
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Employees are frequently praised for their friendliness and helpfulness, particularly Carlos and Olivia.

Service Speed

Many customers appreciate the fast service and quick turnaround times at the car wash.

Wash Quality

While some customers are satisfied with the cleanliness of their vehicles, others report issues with the wash not meeting expectations.

Membership Issues

Several customers expressed frustration with the membership process, including unauthorized charges and difficulties in cancellation.

Self-Service Limitations

Customers noted that the self-service aspect is hindered by the requirement for employee assistance and issues with payment kiosks.
  • AD
    Austin Derrick
    1 day ago
    5.0
    My car looks amazing and the 4 car wash pack is worth it! Especially the Pro!
  • TT
    Traveler
    2 days ago
    1.0
    Would not recommend this car was. Car is still dirty
  • JS
    Jay Schrade
    5 days ago
    3.0
    I got the $24 wash and was very disappointed with how much streaking and dirt was left behind.
  • SS
    Sonny Szyszkowski
    Nov 13, 2025
    1.0
    Car wash scratched my new vehicle and they refused all responsibly for this.It's a fact that car washes do cause scratches on vehicles do the research.I have canceled my subscription because of this So Beware and always check your vehicle for scratches
  • TS
    Tara S
    Oct 17, 2025
    1.0
    All I wanted to do was wash my car. Situation was not the employees fault. He was helping another customer however, my complaint is with their timeshare sales approach. When you have two lanes, and there are not ample employees to assist, customers should be able to help themselves with their payment. There was a big cardboard sticker over the credit card Hole. So I’m sitting there and sitting there and sitting there waiting for the employee to get done in the First lane, so he can help me in the second lane. If you are forcing your employees to give the timeshare spiel to every customer, make sure you have enough employees to cover both lanes OR remove the big, unwanted, cardboard sticker, so customers can help themselves.

Frequently Asked Questions About Zips Car Wash

What services does Zips Car Wash provide?

Zips Car Wash offers quick and convenient express car wash services, including free self-service vacuums and detailing amenities.

What are the operating hours of Zips Car Wash in Crossville, TN?

Zips Car Wash is open daily from 8:00 AM to 7:00 PM, with holiday hours varying on specific dates.