Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Crossville, TN!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
2,436 reviews
5 stars
1,329
4 stars
649
3 stars
279
2 stars
58
1 star
121
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the restrooms and showers, although some reported issues with specific locations being dirty.
Customer Service
Overall, staff were described as friendly and helpful, with specific employees receiving commendations for their exceptional service.
Parking and Accessibility
Parking was noted as a concern, with some customers finding it chaotic and cramped, while others appreciated the availability of accessible restrooms.
Food Quality
Food quality received mixed reviews, with some customers enjoying the offerings while others reported issues with freshness and availability.
Self-Checkout Issues
Several customers expressed frustration with being forced to use self-checkout systems, leading to dissatisfaction with the service.
- DNduster nissJan 6, 20262.0I'm glad you give showers for free with fuel. Because if I had to pay 18 or 25 dollars (or what ever you charge now) I would be upset about the cleanliness and the water pressure. I'm used to the cleanliness of trucks stops. But I could have poured water from a thimble with more pressure and volume than the shower head was giving. (Not literally but close) I came here a while back and the water would shut off completely any time I wanted some hot. I could only take a shower with cold water then.
- NHN HDec 26, 20255.0We stopped by two different times on the day after Christmas and the ladies running the Ciinnabon were great.
- DRDee ReidDec 16, 20255.0Welcoming😀
- EDEllen DurbalaNov 27, 20255.0stopped here on thanksgiving and the staff was so courteous, it really helped lift our holiday spirits. they also had a thanksgiving buffet for the employees laid out, it made me happy to see they were celebrating despite having to still serve travelers ❤️
- LHLakenya howardOct 25, 20255.0Stop here to take a shower and this pilot is so clean it's gets a 5star from me and it smell hood... Robin is a true Gem to this company and the new manger as well Lets go I will be back to visit.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities are available at the Pilot Travel Center in Crossville, TN?
Pilot Travel Center offers gasoline, diesel, DEF fuel with high-speed pumps, Wi-Fi, overnight parking, showers, clean restrooms, fresh food, snacks, drinks, and a driver-friendly environment.
Is the Pilot Travel Center in Crossville open 24 hours?
Yes, this Pilot Travel Center location is open 24 hours a day, 7 days a week, including holidays.
Are showers available for customers at this location?
Showers are available, and anyone can purchase a shower at any Pilot Travel Center location. For specific pricing and availability, contacting the store directly is recommended.
What payment methods are accepted at the Pilot Travel Center in Crossville?
Accepted payment methods include American Express, Discover, Mastercard, Visa, Apple Pay, Google Pay, and EBT.
Does the Pilot Travel Center in Crossville provide overnight parking?
Overnight parking is available. For location-specific rules and availability, it is best to contact the store directly.
Can I reserve parking or showers online for the Pilot Travel Center?
Yes, you can use the Pilot app or visit their website to reserve parking spots or showers in advance.
What nearby restaurants can customers visit before or after fueling at Pilot Travel Center?
Nearby dining options include Wendy's for fast food, Cinnabon for bakery items and sweets, Lefty's Barbeque for American-style barbecue, and El Parían Mexican Restaurant for Mexican cuisine.
Are there any facilities nearby where I can exchange propane tanks?
Yes, Blue Rhino Propane Exchange is nearby, offering propane exchange services to customers in the area.
Where can I find shopping or boutique options near the Pilot Travel Center?
Nearby shopping includes Lyssabella Boutique for women's clothing, Antique Village Mall for antiques and gifts, and The BRIAR PATCH for furniture and clothing.
Does the Pilot Travel Center offer services useful for truck and RV drivers?
Yes, services include diesel lanes, CAT scales, overnight and prime parking, diesel mobile fueling, showers, laundry facilities, premium Wi-Fi, and propane cylinder exchange.