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AutoZone Auto Parts

4.1
(714 reviews)

Business Details

1075 West Ave, Crossville, TN
38555, United States
(931) 456-4545
https://www.autozone.com/locations/tn/crossville/1075-west-ave.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone West Ave. in Crossville, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Crossville, TN or call us at (931) 456-4545.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1075 West Ave, Crossville, TN
38555, United States

Hours

Reviews

4.1
714 reviews
5 stars
379
4 stars
163
3 stars
77
2 stars
33
1 star
62

What are people saying?

AI-generated from recent customer reviews

Staff Helpfulness

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.

Customer Service Issues

Some reviews highlighted negative experiences with customer service, including rude behavior from certain employees and issues with order fulfillment.

Store Condition

The store was frequently described as clean, organized, and well-stocked, contributing to a positive shopping experience.

Product Availability

While many customers found the parts they needed, there were complaints about stock issues and incorrect parts being provided.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, noting that some items were significantly more expensive than online alternatives.
  • OM
    OUTLAW M82
    Feb 15, 2026
    5.0
    Absolutely amazing parts store, staff is helpful, understanding, down to earth, store is always clean, stocked, organized. Love it here
  • JG
    James Gray
    Jan 28, 2026
    5.0
    I have worked in the automotive industry for over 30 years and have never had as great experience with getting parts as I have at this store. All employees are polite and courteous making sure I have the correct parts that I need. I have actually stopped shopping with competitors due to the diligence of the employees here. I would rate this location with ten stars if I could. Keep up the great work. It is very much appreciated.
  • AF
    Adam Floyd
    Jan 9, 2026
    5.0
    Shout out to Tony he is very helpful gave us a good laugh and seemed to love his job!! He helped us with light bulb it took me an hour to pop it off last time I changed myself he did it in less then 5 seconds. Everyone should experience his customer service!!
  • MB
    Michael Bible
    Jan 9, 2026
    5.0
    This autozone is great with the most helpful and informative staff and a good cool vibe. A good people helping people vibe and atmosphere. 5 stars all day
  • GM
    Geena Mashaw
    Dec 31, 2025
    1.0
    A friend of mine had ordered a radiator for his car and had drove out there 2 times (lives 30 minutes away) because it was not ready when they said it would be. The second time he arrived the manager (Patrick) told him the store ordered the wrong one, then while trying to speak to him Patrick turned his back on us rudely and walked away with no sympathy or respect of my friends time. Definitely not professional behavior from a manager.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Crossville, TN?

AutoZone Auto Parts in Crossville is open Monday through Saturday from 7:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.

What services are offered for pickup and delivery at this AutoZone location?

This AutoZone offers in-store pickup, curbside pickup, and same-day delivery services for customer convenience.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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