Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone West Ave. in Crossville, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Crossville, TN or call us at (931) 456-4545.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
708 reviews
5 stars
373
4 stars
163
3 stars
77
2 stars
33
1 star
62
What are people saying?
AI-generated from recent customer reviews
Staff Helpfulness
Many customers praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist.
Service Quality
While some reviews highlighted excellent service experiences, others noted issues with rude or unhelpful employees.
Product Availability
Customers appreciated the availability of parts and competitive pricing, although some expressed frustration with stock issues and pricing discrepancies.
Customer Experience
Overall, the customer experience varied significantly, with some reporting exceptional service and others feeling unwelcome or dissatisfied.
- AFAdam Floyd4 days ago5.0Shout out to Tony he is very helpful gave us a good laugh and seemed to love his job!! He helped us with light bulb it took me an hour to pop it off last time I changed myself he did it in less then 5 seconds. Everyone should experience his customer service!!
- MBMichael Bible4 days ago5.0This autozone is great with the most helpful and informative staff and a good cool vibe. A good people helping people vibe and atmosphere. 5 stars all day
- GMGeena MashawDec 31, 20251.0A friend of mine had ordered a radiator for his car and had drove out there 2 times (lives 30 minutes away) because it was not ready when they said it would be. The second time he arrived the manager (Patrick) told him the store ordered the wrong one, then while trying to speak to him Patrick turned his back on us rudely and walked away with no sympathy or respect of my friends time. Definitely not professional behavior from a manager.
- CCCarmenDec 29, 20251.0I had a code scan on my car this morning. Overall a decent experience, but there was a strong personal odor from one staff member that impacted comfort during the reading of the code in my car. I hope management can address this moving forward.
- BDBusy DadNov 26, 20255.0Great employees, super helpful.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Crossville, TN?
AutoZone Auto Parts in Crossville is open Monday through Saturday from 7:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
What services are offered for pickup and delivery at this AutoZone location?
This AutoZone offers in-store pickup, curbside pickup, and same-day delivery services for customer convenience.
What types of auto parts and brands can I find at this AutoZone store?
You can find a variety of auto parts including brake pads, car batteries, car accessories and aftermarket automobile parts. Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone in Crossville provide in-store shopping options?
Yes, in-store shopping is available at this AutoZone location, allowing you to browse and purchase parts and accessories on-site.
How can I contact AutoZone Auto Parts in Crossville?
You can call them at (931) 456-4545 or email customer.service@autozone.com for assistance.
What is the physical address of the AutoZone Auto Parts store in Crossville?
The store is located at 1075 West Ave, Crossville, TN 38555, United States.
Are there any nearby automotive-related businesses I can visit along with AutoZone?
Yes, nearby you can find Plateau Motorsports for motorcycle gear and repair, Millan Used Tires for tire services, Whitson's Auto Sales for used cars and auto body shop services, and A & B Body Shop for automotive repair and towing.
What nearby places can help me with financial services during my visit?
Fred C. Houston, CPA provides accounting services, Cash Express offers check cashing and payday loans, Regions Bank is nearby for banking needs, and LibertyX Bitcoin ATM is available for currency exchange.
Are there dining and shopping options near AutoZone in Crossville?
Yes, you can visit The Beef & Barrel Restaurant & Lounge for dining, Family Table Marketplace for shopping, and Poppies Florist for flowers and gifts nearby.
Where can I get car wash and detailing services near AutoZone Auto Parts?
Nearby options for car wash and detailing include Whitson's Detail Center and Car Spa, both offering professional automotive cleaning services.