Advance Auto Parts at 2010 Genesis Rd in Crossville is one of the nation’s leading auto parts retailers stocking new and remanufactured automotive parts, maintenance items, and accessories such as batteries and oil filters for all makes and models. Visit your local store in Crossville, call us or go online to order and pickup in-store. Carquest is part of Advance Auto Parts, Inc., the largest automotive aftermarket parts supplier in the U.S. Save even more on your next visit by signing up for Advance Rewards and receive discounts on the parts you need at participating stores.
As we walked in this store there were several men interacting. Loudly laughing. One customer and several employees. We wandered through the store. Found the items we were looking for but didn't buy anything. Not once did the employees acknowledge us or ask if we needed assistance.
MM
Manea Marian
Feb 7, 2026
5.0
Quick shoutout to Tommy at Advance Auto Parts. Everyone was courteous the moment I walked in, and Tommy went above and beyond by giving me a ride with the oil to the truck stop where I was parked. Top-tier customer service—much appreciated! 👏
MM
Michael Riccardi (MikeR1017)
Feb 4, 2026
5.0
Appreciate the help from all the guys in the shop. Allen, Scotty, Tommy and Arron were extremely kind and helpful. They provided tools, helped me selected the right oil and capacity so I can get the first oil change done on my new truck.
KP
Kelly Phillips
Feb 4, 2026
5.0
A big shout out to Tommy for always being so helpful and kind. He has helped us out on many occasions!!
LF
Loretta Fossey
Feb 4, 2026
5.0
Back in December I and my son came in for a headlight bulb for my Kia Soul. Allen A helped us with that and we were very appreciative. He was very professional and very helpful. Today I had to go back to get the bulb for the other side. Allen once again stepped up to help me. He remembered me from my previous visit. He changed it for me and I was on my way....