Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1160 West Ave in Crossville offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.5
441 reviews
5 stars
308
4 stars
79
3 stars
37
2 stars
8
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their helpfulness, kindness, and willingness to go above and beyond to assist with automotive issues.
Product Availability
The store generally has a wide selection of parts in stock, with many customers noting they could find what they needed without having to order.
Knowledgeable Staff
Many reviews highlighted the staff's expertise and ability to provide valuable advice and assistance with automotive repairs.
Mixed Experiences
While most feedback was positive, some customers reported issues with specific staff members or service delays, indicating inconsistency in customer experiences.
Competitive Pricing
Customers appreciated the reasonable prices and occasional discounts, although some noted that not all parts were the cheapest available.
- RHRick HasbrouckOct 28, 20255.0Excellent customer service.
- BBBradley BonhamOct 27, 20255.0My truck broke down about 15 miles from the store while on a road trip. Got my truck towed there, and they had the part I needed, and the tools to replace it in stock. Everyone in store was extremely nice, and understanding, and let me work on my truck in the parking lot (I apologize for the coolant spill). One gentleman in particular, his name escapes me, but he was crucial to keeping the repair in a timely manner. Not only was he able to assist me with a few of the clips holding the part on, but he also gifting me a tool from the back of his truck. He said he hadn't gotten much use from it, and that repair was the most it had ever been used. I wish all parts stores could have treated me as this one has. Team, thank you so much for the assistance.
- BBBolinSep 26, 20255.0Awesome people. Alan, Jeremy, Wade, and Cameron are the best!
- RBRachael BoivinJul 31, 20255.0The staff was so kind and helpful when my sisters check engine light and battery light came on while traveling through to Illinois with three little kids in tow. They were able to diagnose and change the battery, all in the rain without a single complaint! Beyond grateful!
- MKMarcus KingJul 22, 20254.0Couldn't find what I needed but the staff tried hard to help and I appreciate that.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of auto parts and accessories does Advance Auto Parts in Crossville offer?
Advance Auto Parts stocks new parts and accessories including batteries, oil filters, brakes, wiper blades, motor oil, alternators, and more for all makes and models.
Does Advance Auto Parts provide battery installation and testing services?
Yes, they offer free battery testing and free battery installation with purchase. They also recycle used batteries for free.
Can Advance Auto Parts recycle used motor oil?
Yes, used motor oil recycling is offered at this location, subject to exclusions.
Are there any discounts available at the Crossville Advance Auto Parts store?
Yes, they offer a 10% military discount for active duty and veteran service members.
What payment options are accepted at Advance Auto Parts in Crossville?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What are the store hours for Advance Auto Parts at 1160 West Ave, Crossville?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM and Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer pickup or delivery services?
Yes, they provide in-store pickup, curbside pickup, and same-day delivery services.
Are there any nearby places to visit around Advance Auto Parts at 1160 West Ave in Crossville?
Nearby you can visit The Beef & Barrel Restaurant & Lounge for a meal or stop at Dublin's Crossing, an Irish pub, for drinks and food after your visit.
How can nearby transit points assist customers visiting Advance Auto Parts?
While there is no transit station listed nearby, customers can use local landmarks like the UPS Access Point to navigate their way to the store at 1160 West Ave.
Which nearby businesses complement a visit to Advance Auto Parts at 1160 West Ave?
Customers might visit Plateau Motorsports for motorcycle parts or Whitson Detail Center for car wash services nearby in Crossville.