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Advance Auto Parts

4.5
(444 reviews)

Business Details

1160 West Ave, Crossville, TN
38555, United States
(931) 707-8080
https://stores.advanceautoparts.com/tn/crossville/1160-west-ave

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 1160 West Ave in Crossville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1160 West Ave, Crossville, TN
38555, United States

Hours

Reviews

4.5
444 reviews
5 stars
310
4 stars
80
3 stars
37
2 stars
8
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and going above and beyond to assist with their automotive needs.

Product Availability

The store generally has a wide selection of parts in stock, with many customers noting they could find what they needed without having to order.

Knowledgeable Staff

Many reviews highlighted the staff's expertise and willingness to help customers find the right parts and solutions.

Mixed Experiences

While most feedback was positive, there were a few mentions of less satisfactory service or issues with specific staff members.
  • VV
    Vladimir
    Feb 5, 2026
    5.0
    Multiple great experiences with higher level staff at this store, but most recently was when I had an alternator on a 36 year old vehicle die. They got the part shipped in from another store by 12:30 and even swapped the pulley for me in store.
  • JP
    Jody Patterson
    Jan 6, 2026
    4.0
    Needing radiator cap
  • JN
    Jeffrey Nyman
    Nov 27, 2025
    5.0
    Had what i needed very Friendly staff
  • RH
    Rick Hasbrouck
    Oct 28, 2025
    5.0
    Excellent customer service.
  • BB
    Bradley Bonham
    Oct 27, 2025
    5.0
    My truck broke down about 15 miles from the store while on a road trip. Got my truck towed there, and they had the part I needed, and the tools to replace it in stock. Everyone in store was extremely nice, and understanding, and let me work on my truck in the parking lot (I apologize for the coolant spill). One gentleman in particular, his name escapes me, but he was crucial to keeping the repair in a timely manner. Not only was he able to assist me with a few of the clips holding the part on, but he also gifting me a tool from the back of his truck. He said he hadn't gotten much use from it, and that repair was the most it had ever been used. I wish all parts stores could have treated me as this one has. Team, thank you so much for the assistance.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*

Brand Certified Facts from Advance Auto Parts

Advance Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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