Rent a car in 60 seconds! Budget Car and Truck Rental of Memphis has the best value in car rental with great rates on a wide variety of popular new cars, trucks, and vans. Our vehicles have more features, more fully loaded options, and tend to be newer with fewer miles on them than the competition.
This has been an extremely disappointing encounter. The customer service provided was subpar. The young lady exhibited an unpleasant attitude and might benefit from attending a customer service class before handling customer interactions.
AW
Aaron Xavier Wilson
Jun 16, 2018
1.0
I ignored the bad reviews.
I thought I was special.
I thought 'surely it can’t be that bad - it won’t happen to me.'
When I finally arrived, I only saw more warning signs. One stressed-looking woman, needing to pick up a truck for her house moving, left in exasperation because the service was so slow. the employees shrugged. "What did she want?" asked the woman in charge, not really expecting an answer. Fine. When it was finally my turn, the found the trainee helping me was still struggling learning how to master "Cut and Paste" on the computer. Fine. After finally getting my papers in order and placing them in an envelope in the glove box, he informed me they didn’t have time to clean the car, and If I wanted a clean car, I needed to take his voucher get it washed myself, and oh - I must return with the receipt to him immediately after.
Fine. I washed the car myself and returned the receipt.
Hours later, I received a call from the nervous and unrepentant manager informing me the trainee forgot to return my driver’s license, and I had to return immediately to retrieve it before they closed.
Fine. I returned and retrieved my license.
What was not fine was what happened the last night of my rental.
As a young black man, one of my worst nightmares is being pulled over late at night in the rural south. I owe Budget rent a car the distinct honor of finally subjecting me to this special horror.
The reason, the faceless Sheriff told me (the shine of his maglite obscured his head) I found myself stopped on an unlit highway, staring through the rental car window at his chubby pale fingers as they gripped an enormous gun, was because the car Budget rented me had 'unlawfully placed temporary tags.'
Thanks Budget Rent A Car, for a truly memorable rental experience.
Frequently Asked Questions About Budget Car and Truck Rental
What types of vehicles can I rent from Budget Car and Truck Rental in Cordova?
You can rent a wide variety of popular new cars, trucks, and vans, with many vehicles having fully loaded options and low mileage.
How quickly can I rent a car at Budget Car and Truck Rental in Cordova?
You can rent a car in as little as 60 seconds at this location.
What are the opening hours for Budget Car and Truck Rental on weekdays?
From Monday to Thursday, the rental office is open from 9:00 AM to 5:00 PM, and on Friday, it opens from 10:00 AM to 5:00 PM.
Is Budget Car and Truck Rental open on weekends?
No, the location is closed on Saturdays and Sundays.
What payment options does Budget Car and Truck Rental accept?
They accept American Express, Cash, Diners Club, Discover, Mastercard, and Visa.
How can I contact Budget Car and Truck Rental for customer support?
You can reach them by phone at +1 901-737-1077 or email customercare@budgetmemphis.com.
Where is Budget Car and Truck Rental located in Cordova?
The address is 420 South Germantown Pkwy, #120, Cordova, TN 38018, USA.
What nearby dining options are available around Budget Car and Truck Rental?
Nearby restaurants include A1 Wings & Things (Asian cuisine), Crumpy's Hot Wings (American fast food), Portales Mexican Restaurant, Arby's (fast food), and Prince Tea House TN (bakery and restaurant).
Are there any shopping centers near Budget Car and Truck Rental?
Yes, Wolf River Commons shopping center is nearby, along with stores such as Parkway Wine and Liquor, Vapor World Germantown, and Walsons Jewelers.
What nearby services can customers use before or after renting a vehicle?
Customers can visit nearby places like DanielShay's Salon Boutique Spa for beauty services, Coinme ATMs for cash needs, Circle K gas station for fuel and car wash, and Germantown Storage for storage solutions.