Valvoline Instant Oil Change

Reviews

• KW

  Kelly Windlan

  Apr 23, 2026
  5.0
  The employees were so kind and very helpful! They worked very hard to help me! My car had some issues, they answered all my questions! Wonderful experience!! Thank you!!
• RS

  Rayder Soto

  Apr 22, 2026
  5.0
  Great experience every time I go! Management is always very friendly and helpful. Never push me to get something I do not want, but tell me what I should get. Sawyer was very helpful and I can tell he enjoys what he does!
• MG

  Michelle Gay

  Apr 20, 2026
  5.0
  Oil Changed & Differential Fluids Changed! Warning… Long Review! I went to Valvoline Instant Oil Change on Friday, April 17th 2026 to get my oil changed in my Infiniti QX80 4WD and I pulled in and was greeted by Aris. This employee was extremely nice and very welcoming and helpful. I stayed in my car while they were servicing my vehicle & went through all the checks. Aris changed my (in cabin) air filter without a problem & believe me, it is very hard to get to but he is the pro, he made it look easy! Aris also told me it was time to change my front & rear differential fluids & Aris completed that task with ease. (Aris had to go down under my vehicle & change the differential fluids bc the guy that was doing my oil change had not been trained on how to change those yet). So, while Aris was under the vehicle, Kota came over and took over Aris’s job helping me. Kota was extremely nice, very friendly and very helpful with everything, especially with information that I needed to know! I had 2 extremely friendly, very helpful & professional people helping me get all the things done to my vehicle that needed to be done, plus they were both very informative about everything they were doing! They even took the time to explain why I needed to have certain things done & how that system works in my vehicle. They both taught me a lot in this short trip. I was never pressured to have anything done and they also told me of 2 services that I needed to have done, the transfer case & transmission fluid but bc my vehicle is an Infiniti QX80 4WD, they did not do these services for my vehicle and I would have to go to the dealer to have these done. (I dread paying a dealership for those services)! I very much appreciated knowing this! I feel good about what I had done & I also feel confident in their work! They also helped me find coupons that help cover the expense of the oil change & the expense of having the differential fluids changed. They saved me around $70 & that made me very happy & grateful for their help! These 2 employees, Aris & Kota will never know how much I appreciate them unless they read this review or by luck, I get them again when I go back with the next vehicle & I can tell them again, how much I appreciate their help & kindness. My husband & I have been going to the Valvoline in Jefferson in Cookeville, TN for many years & this is where we always get all 3 of our vehicles serviced. We have always had a great experience with all their employees! This is a shout out to Valvoline on a job exceedingly well done! I couldn’t ask for a better experience! Thank you so much Aris & Kota! Job Well Done! Many Thanks, Michelle Gay
• HS

  Hollie Schaefer

  Apr 18, 2026
  5.0
  Every time I come the team gets me going as quickly as possible, and Sawyer is really easy to talk to. They've always gotten me what I needed at great prices. Will be back!
• C1

  Cat 15

  Apr 2, 2026
  1.0
  Pull in, both bays full and one car waiting. Nice, I'm next in line. Sat for 40 minutes watching your incompetent staff. 15 minutes a kid tries to sell an older lady a cabin air filter. She finally gives in. He removes the filter and then finds out he doesn't have one. Then talks her in to a tire rotation. You're not equipped for that not so you do it properly. Leaving the tires all in the same side is not a rotation. I waited 40 minutes and did not get in. I left. I work construction, long hours and have always used Valvoline. Not anymore. I will find somewhere else to give my money to.