Business Details
About
Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.
Location
Hours
Reviews
4.7
927 reviews
5 stars
812
4 stars
52
3 stars
17
2 stars10
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting employees like Michael, Austin, and Angel.
Wash Quality
While some customers reported satisfaction with the cleanliness of their vehicles, others expressed disappointment with the wash quality, noting issues like incomplete rinsing and malfunctioning equipment.
Membership Issues
Several reviews mentioned problems with membership services, including billing issues and lack of customer support, leading to frustration among some customers.
Overall Experience
Most customers enjoyed their visits, citing quick service and a pleasant atmosphere, although there were notable complaints about rude staff and inconsistent service quality.
- CMCarol MackeyDec 23, 20255.0Michael was very helpful/pleasant today and explained the wash pass versus just a single wash which made the wash pass a better value especially because it didn’t have an expiration date.
- SHShea HarrisDec 23, 20255.0Michael did such a great job at the car wash—polite, helpful, and so kind to me! I will definitely be continuing my service at Zips Car Wash!
- TDTara DoddDec 13, 20255.0I had a great experience at this car wash today. The staff member who helped me (Michael) was incredibly friendly, professional, and went above and beyond to make sure everything was done perfectly. It’s rare to come across customer service that genuinely makes your day better. I’ll definitely be coming back!
- JVJames ValleyDec 9, 20255.0I have a monthly service. It is worth it and rarely have to wait. Comes out clean!
- MCMikey CatesSep 13, 20255.0Great customer service and thorough wash! Definitely check this place out.
Frequently Asked Questions About Zips Car Wash
What services does Zips Car Wash offer?
Zips Car Wash provides express car wash services including free self-service vacuums and detailing amenities.
Where is Zips Car Wash located?
Zips Car Wash is located at 420 Neal St, Cookeville, TN 38501, United States.
What are the operating hours of Zips Car Wash?
Zips Car Wash is open Monday to Saturday from 8:00 AM to 7:00 PM, and Sunday from 9:00 AM to 7:00 PM, with holiday hour variations.
Does Zips Car Wash offer any membership programs?
Yes, Zips Car Wash offers the ZIPS UNLIMITED™ membership with daily wash privileges at all locations.
What payment methods are accepted at Zips Car Wash?
Zips Car Wash is cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.
Are there any special features included with every car wash at Zips?
Every wash includes free self-service vacuums as part of the service.
Which nearby hotels can customers stay at when visiting Zips Car Wash?
Nearby hotels include Super 8 by Wyndham Cookeville, Quality Inn Cookeville, Home2 Suites Cookeville, and Image Hotel Management, Inc.
What dining options are available near Zips Car Wash?
Nearby dining options include Curries (Indian restaurant), LongHorn Steakhouse, Pizza Hut, El Tapatio Mexican, and Dunkin'.
Are there any health and wellness facilities close to Zips Car Wash?
Yes, customers can visit Salon 5 (beauty and hair salon), Robs Massage Technique (massage therapy and spa), and Lighthouse Optical of TN (optometrist and eyewear).
What other automotive-related services are near Zips Car Wash?
Clean-Care offers automotive repair services near Zips Car Wash.