Business Details
About
Truck StopGas StationConvenience Store
Welcome to ONE9 Travel Center in Cookeville, TN!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
1,435 reviews
5 stars
688
4 stars
336
3 stars
226
2 stars
67
1 star
118
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported rude or unhelpful staff, with several mentioning poor customer service experiences.
Parking Problems
Many reviews highlighted the lack of parking for trucks, making it difficult for drivers to refuel.
Fueling Experience
Several customers experienced issues with fuel pumps, including long wait times and malfunctioning card readers.
Cleanliness
Some customers praised the cleanliness of the restrooms and store, while others found the overall maintenance lacking.
High Fees
Multiple reviews mentioned unexpected high holds on credit cards, causing frustration among customers.
- AFAndrew FarrowOct 6, 20252.0Tiny little gas station with not a lot of options for drinks. They have basic options for sodas and beer. Very few parking spaces, and it is very difficult to get into with all the construction going on.
- JCJewel CoteSep 15, 20251.0I REPEAT DO NOT DO NOT GO TO THIS GAS STATION ON A FRIDAY BECAUSE IT'LL TAKE 3 TO 5 BUSINESS DAYS TO GET YOUR $151 OUT OF YOUR BANK THIS IS FREAKING RIDICULOUS THIS PLACE IS SO TERRIBLE I AM NEVER GOING BACK GIVE ME MY MONEY BACK THERE SHOULD BE $151 HOLD FOR ANY DAMN GAS. They try to tell me it was my bank and they said it's not us we don't put the hold on it they're like well you better call your bank again no. You guys are awful
- KNKelly NicholsJul 29, 20251.0They just lost my business I was going to make this one of my mid trip fueling locations but when I got there on 07/29/25 there was 3 trucks just blocking the fuel island one idiot was actually washing his truck so I just left you can say anything to idiots like that it would never do any good
- VKVadym KulynichJul 29, 20251.0This is not pilot travel from This is some other gas station called One 9.
- TJTiffany JohnsonJul 26, 20251.0Worst service ever normally go there to get gas and drinks and they was not polite won’t fix their fountain drink machine doesn’t even taste right
Frequently Asked Questions About ONE9 Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location have RV dump station?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities does ONE9 Travel Center in Cookeville offer?
ONE9 Travel Center offers gas, diesel, DEF fuels, high-speed pumps, Wi-Fi, overnight parking, showers, everyday items, fresh foods, snacks, drinks, and coffee.
Are showers available at ONE9 Travel Center and who can use them?
Showers are available and anyone can purchase and use them; prices vary by location.
What are the payment methods accepted at ONE9 Travel Center?
They accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and cash.
Does this location have facilities like laundry and RV services?
Laundry facilities vary by location; for RV services like dump stations and propane, visit pilotcompany.com/rv-services or download the Pilot app.
Is overnight parking available at ONE9 Travel Center?
Yes, overnight parking is available; contact the store directly for location-specific parking rules.
What are ONE9 Travel Center's business hours?
ONE9 Travel Center is open 24 hours a day, seven days a week, including holidays.
Does ONE9 Travel Center have a CAT scale for trucks?
Yes, all Pilot locations including this one have CAT scales.
Where can I find nearby hotels if I need accommodation near ONE9 Travel Center?
Nearby hotels include Fairfield Inn & Suites by Marriott Cookeville, Holiday Inn Express & Suites Cookeville, La Quinta Inn and Suites, Motel 6, Country Inn & Suites, Baymont Inn & Suites, and Candlewood Suites.
What dining options are available near ONE9 Travel Center?
Nearby dining options include Waffle House, KFC, Toki Poke and Ramen, and Gondola Pizza House for breakfast, fast food, Asian cuisine, and pizza.
Are there services nearby for propane and fueling needs?
Yes, Blue Rhino Propane Exchange is nearby for propane, and other nearby gas stations include One9 Fuel Stop, Pilot Flying J, Casey's, and Marathon.