AutoZone Auto Parts

4.3
329 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Main Street in Cookeville, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Cookeville, TN or call us at (931) 537-9096.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
632 Main St, Cookeville, TN
38506, United States

Hours

Reviews

4.3
329 reviews
5 stars
211
4 stars
65
3 stars
24
2 stars
13
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many highlighting specific employees for their exceptional service.

Product Availability

The store generally has a good selection of parts in stock, with many customers noting they found what they needed without long waits.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences with specific employees, particularly regarding customer service and product advice.

Installation Services

Customers appreciated the free installation services offered for items like batteries and windshield wipers, which added value to their shopping experience.

Store Cleanliness

The store was frequently described as clean and well-organized, contributing to a positive shopping environment.
  • JL
    John Land
    Oct 30, 2025
    5.0
    Skylar is the goat, bro helped me change my battery.
  • DJ
    Destiny Johnson
    Oct 11, 2025
    1.0
    I’m a woman and I told claim to know everything but I do know some. I went to get a set of break pads and A ROTER for my car. (Because that’s what I could afford to get at that moment). I wanted the duralast golds when I told him what I wanted he started trying to talk me out of them for something cheaper. Then asked me why I even wanted them for a Tahoe because I was most likely not hauling. I told him they seemed to be better quality less worp and less dust. He then argued that wasn’t true and hatefully went to get what I wanted. He then brought two roters and the pads back I apologized and told him I was sorry he carried two to the front that I only needed one. He again got snappy with me (causing a scene where everyone was looking) and told me that he didn’t recommend that and that he had owned several shops and restored lots of vehicles and he would walk away from this job. Then went on to say no shop in cookeville would do this job. He then looked at my child and said have precious cargo. I said well that’s what my husband told me to get thinking it would end the transaction Wrong…. He then grabbed both Roters and walked off and brought back a different Roter. So defeated I payed for the stuff and told him my husband would be back to return it. I never once told him I’m doing this today tomorrow never even told him I was just doing the once side. I was made to feel stupid just because I’m not a man. My husband went to return it no questions asked nothing. A man would have never dealt with that. This is the second time I’ve dealt with this man and both times it’s been an unpleasant experience. I was told by another employee he’s the manager. I won’t be back.
  • CS
    Carole Stacey
    Oct 6, 2025
    5.0
    I broke down at Speedway across from AutoZone (praise God that was convenient versus other places). This is what my battery looked like once Sean came over to jump the car. I was bracing for the big new battery bill when he let me know that mine was still good and all I probably needed was a good cleaning from the corrosion that developed. Cranked like a charm! This store manager knows his stuff! Explained what was happening like a science teacher. 😎 Thank you! I'm heading home 20 minutes after breaking down 😳🙌🫶
  • AC
    Amy Cook
    Sep 26, 2025
    5.0
    Parts store
  • LB
    Leopold Baker
    Jun 1, 2025
    5.0
    Guy who helped me with my tire pressure was very kind and helpful, he answered any questions I had. Great service

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours of AutoZone Auto Parts in Cookeville, TN?

AutoZone Auto Parts in Cookeville is open Monday through Friday from 7:00 AM to 9:00 PM, Saturday from 7:00 AM to 8:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services for your convenience.