Brand Certified
Advance Auto Parts
4.2(216 reviews)
Certified by Advance Auto Parts • Mar 01, 2026
Business Details
395 S Willow Ave, Cookeville, TN
38501, United States
Certified by Advance Auto Parts • Mar 01, 2026
(931) 528-2620
Certified by Advance Auto Parts • Mar 01, 2026
https://stores.advanceautoparts.com/tn/cookeville/395-s-willow-ave
Certified by Advance Auto Parts • Mar 01, 2026
About
Certified by Advance Auto Parts • Mar 01, 2026
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 395 S Willow Ave in Cookeville offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Certified by Advance Auto Parts • Mar 01, 2026
Hours
Certified by Advance Auto Parts • Mar 01, 2026
Reviews
4.2
216 reviews
5 stars
135
4 stars
42
3 stars
14
2 stars
5
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful and friendly staff, while others report rude or unhelpful interactions.
Product Availability
Customers appreciate the wide selection of parts available, but some express frustration over incorrect parts or items not being in stock.
Service Speed
Many reviews highlight fast service, although there are complaints about long wait times and poor communication during busy periods.
Employee Knowledge
While some employees are noted for their expertise and helpfulness, others are criticized for lack of knowledge and dismissive attitudes.
- SWSarah WilmothJan 20, 20261.0If I could give less the 1 star I would. I have come to find out advanced in surrounding towns don't even want to deal with the cookeville stores as well as mechanics in the area not using them for all the same reasons. Parts are crap but service is crap too. Save yourself some trouble and go to oreilys
- MOMiguel OrtizJan 9, 20265.0Jason Jones is a legend here in my opinion. Dude is an expert.
- WCWill CarrollDec 30, 20251.0There's an employee named Dwayne. He is extremely lazy. He gave me ABS story about changing a battery After charging me nearly four hundred dollars, for said battery i was a super fan of advanced auto parts. Now I will be going to valveline down the street. When I need anything Done to my battery and or fluids and he just made me become an o'reilly's customer
- AZAnissa ZDec 25, 20255.0Very fast service
- SRShane RobertsDec 23, 20255.0This company's staff and parts selection are best in the business. The staff there are not pushing sales, they're pushing solutions. Very knowledgeable and ethical is how I describe the Advanced Auto Staff. It's great to see a company run this well, and great prices on nearly everything someone could want.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Brand Certified Facts from Advance Auto Parts
Advance Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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